AIM Virus | MyTechSupport.ca

Hi and Welcome
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed..

Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes..

Download any of the required programs before attempting to start any of the fixes.

Files highlighted in BLACK will need to be removed from your hard drive.

Folders that have been highlighted RED will need to be uninstalled.

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SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
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If you hav'nt already done so,download and run Adaware,SpyBot & CWShredder (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.

How to setup Ad-Aware

Download Ad-Aware
Save aawsepersonal.exe into its own directory, NOT in a TEMPorary folder or on the Desktop. I recommend c:/program files/Adaware/
Doubleclick aawsepersonal.exe. Make sure to direct the program to install in the c:/program files/adaware/ directory, NOT the default directory.
Open AdAware from Start | Programs | Lavasoft | AdAware.
Select <Check for updates now>, <Proceed>
After installation, run the program and click the start button.Then click the next button. This lets ad-aware scan your computer.
After ad-aware is done running, hit the next button. Then right click the area with the listed spy ware objects.Choose the "Select all objects" option.
At this point all the boxes next to the items should be checked. Then hit the next button.
It will ask if you want to delete the selected objects. Hit the Okay button.
Now most of the spyware should have been deleted from your hard drive.

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How to setup Spybot Search & Destroy version 1.4

Download SpyBot
Save spybotsd14.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//

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How to install and run CWShredder

Download CWShredder
Choose the stand alone version. This is free.
Save cwshredder.exe into its own directory, NOT in a TEMPorary folder or on the DESKTOP.
I recommend, c:/program files/CWShredder/
Close all browsers
Unzip into same directory
Doubleclick CWSInstall.exe
Click <Check for updates> and let it install all updates
Click <Fix>
Click <Next>
Close CWShredder//

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Please download Ewido Security Suite and do a scan when you first go into Safe Mode.

Install Ewido Security Suite.
When installing, under 'Additional Options' uncheck: "Install background guard" and "Install scan via context menu"

To open the main screen double click the icon on the desktop.

You will get a warning 'Database could not be found!'.(only if no updated have first been installed) Click OK.

Update to the latest definition files.On the left of the main screen click Update.Then click on Start Update.Let it complete the updates.

Now Click on Scanner and Click on Complete System Scan and the scan will start.

During some scans it may find cases of false positives so you will need to step through the process of cleaning files one-by-one.

If a file is detected you KNOW to be legitimate, select None as the action. Do NOT select 'Perform action on all infections'

If you are unsure of any entry found play safe and select None as the action.
Press the button marked Save Report

Save the report .txt file to your desktop or somewhere you can find it.Post it back with your next HJT log.

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Please start by putting HJT in SAFE MODE. During reboot, tap the F8 key. Select Safe Mode and then run "Hijack This"
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Uninstall the following programs (if they still exist) Go into HijackThis->Config->Misc.Tools->Open Uninstall manager

C:\WINDOWS\etb

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Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following exe file and click End Process for each one if they are listed.

lockx.exe
pokapoka70.exe

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Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.easysearch4you.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.easysearch4you.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.easysearch4you.com/sp2.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.easysearch4you.com/sp2.php
O4 - HKLM\..\Run: [strtas] lockx.exe
O4 - HKLM\..\Run: [System service70] C:\WINDOWS\etb\pokapoka70.exe
O4 - HKLM\..\RunServices: [strtas] lockx.exe
O4 - HKCU\..\Run: [strtas] lockx.exe

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Open Windows Explorer and delete the following highlighted file/s (or delete the whole (Red) folder if listed).

C:\Windows\System32\lockx.exe
C:\WINDOWS\etb\pokapoka70.exe

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Check that you have carried out all the above steps/fixes and then reboot into Normal Mode and download Cleanup This will clean out your tempory files.

When finished please post a new log......

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NOTE

After finishing the cleaning you really need to make your computer more secure from malware. I would advise you update your Windows and IE Browser security to SP1 or SP2 .Is there any reason why you dont have it ?.

http://www.microsoft.com/windowsxp/sp2/default.mspx
http://www.microsoft.com/windowsxp/...p1/default.mspx

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