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Author Topic: pop-ups, freezing--HELP  (Read 888 times)
Vivabelle227
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« on: October 02, 2005, 11:52:18 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages: I get lots of pop-ups, my computer will spontaneously freeze, among many other problems



here's my Hijack This logfile

Logfile of HijackThis v1.99.1
Scan saved at 7:47:06 PM, on 10/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\System32\mssanir.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Aprps\CxtPls.exe
C:\DOCUME~1\LauraB\LOCALS~1\Temp\tmp7.tmp
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\LauraB\LOCALS~1\Temp\tmp9.tmp
C:\WINDOWS\System32\ttbfyjyr.exe
C:\WINDOWS\System32\mcjbwlqh.exe
C:\WINDOWS\System32\Service.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\LauraB\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://w-find.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://w-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://w-find.com/sp.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://w-find.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O2 - BHO: Band Class - {00F1D395-4744-40f0-A611-980F61AE2C59} - C:\WINDOWS\dsr.dll (file missing)
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\Aprps\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\System32\cbxyv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem303.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C2BDCAD1-5FBC-4B9C-982A-A9113B223236} - C:\WINDOWS\System32\fimieaj.dll (file missing)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - C:\Program Files\YourSiteBar\ys2.dll (file missing)
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [crzbcx] c:\windows\system32\mzvwct.exe
O4 - HKLM\..\Run: [nrurarm] C:\WINDOWS\System32\mssanir.exe r
O4 - HKLM\..\Run: [ttbfyjyr] C:\WINDOWS\System32\ttbfyjyr.exe
O4 - HKLM\..\Run: [P.S.Guard] C:\Program Files\P.S.Guard\PSGuard.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [ttbfyjyr] C:\WINDOWS\System32\ttbfyjyr.exe
O4 - Startup: 404[1].htm
O4 - Global Startup: Post-it
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Pancake
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« Reply #1 on: October 03, 2005, 01:05:21 AM »

Hi
Download and run these three progams.These will do a preliminary cleanup.It may help if you print these instruction.


Download Ad-Aware
 Save aawsepersonal.exe into its own directory, NOT in a TEMPorary folder or on the Desktop. I recommend c:/program files/Adaware/
Doubleclick aawsepersonal.exe. Make sure to direct the program to install in the c:/program files/adaware/ directory, NOT the default directory.
Open AdAware from Start | Programs | Lavasoft | AdAware.
Select <Check for updates now>, <Proceed>
After installation, run the program and click the start button.Then click the next button. This lets ad-aware scan your computer.
After ad-aware is done running, hit the next button. Then right click the area with the listed spy ware objects.Choose the "Select all objects" option.
At this point all the boxes next to the items should be checked. Then hit the next button.
It will ask if you want to delete the selected objects. Hit the Okay button.
Now most of the spyware should have been deleted from your hard drive.

-----------------------------------------------------


Download SpyBot
Save spybotsd14.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//

-----------------------------------------------
Please download Ewido Security Suite and do a scan when you first go into Safe Mode

 Install Ewido Security Suite.
 When installing, under 'Additional Options' uncheck: "Install background guard" and  "Install scan via context menu"

To open the main screen double click the icon on the desktop.
 
 You will get a warning 'Database could not be found!'.(only if no updated have first been installed) Click OK.

 Update to the latest definition files.On the left of the main screen click Update.Then click on Start Update.Let it complete the updates.

Now Click on Scanner and Click on Complete System Scan and the scan will start.

During some scans  it may find cases of false positives so you will need to step through the process of cleaning files one-by-one.

If a file is detected you KNOW to be legitimate, select None as the action. Do NOT select 'Perform action on all infections'
 
If you are unsure of any entry found play safe and select None as the action.
Press the button marked Save Report

Save the report .txt file to your desktop or somewhere you can find it.Post it back with your next HJT log.



---------------------------------------------------------------------

Go to Start > Run and type: services.msc and OK. Look for the below service:

O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

When you find it, stop it if it is running, doubleclick on it and change the startup type to Disabled.

Next, go HERE and download SvcProc.reg to your

Desktop. Doubleclick on it to merge it with your Registry and boot into Safe Mode (restart your PC and tap F8 as it restarts)and run Hijack This and check the below entry and click on Fix Checked.

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
------------------------------------------------

Post back the Ewido log along with a new HJT log
« Last Edit: October 03, 2005, 01:28:29 AM by Pancake » Logged

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