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Author Topic: Spyware "warning" and fake windwos update sitel  (Read 1212 times)

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« on: October 22, 2005, 12:37:58 PM »

Operating System Version:Windows Xp Home SP2
Problem Application Name & Version:Windows Xp Home SP2
Problem Hardware Make & Model:Acer 1362LMi
Error Messages:Fake windows update in IE

So i'm trying to fix my brothers laptop. When the machine starts there is a popup complaining about a spyware and it then opens as fake windows update site. And if i try to open Internet Explorer it points to the fake windows update site no matter what.
I have run Norton Antivirus, Ad-Aware, Spybot Seach & Destroy and Antivir but haven't been able to remove this fake warning and update site.

Logfile of HijackThis v1.99.1
Scan saved at 13:56:47, on 22-10-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

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« Reply #1 on: October 22, 2005, 10:20:46 PM »

Hello and Welcome to

Download and save the file to your desktop.
Right click on the file and extract it to it's own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download the trial version of  Ewido Security Suite

Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Ad-Aware SE Setup
Don't run it yet!

Next, please reboot your computer in SafeMode (By repeatedly tapping the F8 key until the menu appears).

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply

Open Ad-aware SE and do a full scan. Remove all it finds.

Run Ewido Security Suite:

    • Click [Scanner]
    • Click [Complete System Scan] to begin scanning.
    • Click [OK] when prompted to clean files
    • With the first file it prompts to clean, select the option -  "Perform action on all infections" - & choose clean and click [OK].
    • Once finished, click the [Save report] button
    • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log and the Ewido Log.
« Last Edit: October 22, 2005, 10:22:04 PM by Geekgirl » Logged

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