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Author Topic: Computer Ridiculously Slow  (Read 808 times)
poyndextr
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« on: October 26, 2005, 08:46:10 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:




Not sure what is going on with this computer, but it is ridiculously slow.  Not sure if you can help, but would appreciate if you could take a look.  The following are the hijackthis (first) and ewido (second)logfiles:

Logfile of HijackThis v1.99.1
Scan saved at 2:26:52 PM, on 10/26/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Program Files\DirectCD\DIRECTCD.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Sharp\Sharpdesk\sdFTP.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\Computer Maintenance\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CDI-Services
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\DirectCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SharpTray] "C:\Program Files\Sharp\Sharpdesk\SharpTray.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [winshost.exe] C:\WINNT\system32\winshost.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [winshost.exe] C:\WINNT\system32\winshost.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: Start Network Scanner Tool.lnk = C:\Program Files\Sharp\Sharpdesk\sdFTP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://www.bullseye-network.net/cashback/cab/installer_EMARKETMKR.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {69070143-33B6-473B-B3BB-4C3291072870} - http://asp.localscripts.nl/pms/plugins/nl/swcaller.cab
O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} - http://www.swiftview.com/product/current/svinstall_a_stat.cab
O16 - DPF: {8F6EB1B0-D0C0-4D55-98BB-D19A8BA72A32} - http://www.searchandbrowse.com/install/WebSearch.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = cdi-services.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{1006A829-3F79-4648-A79E-F0C86C07136F}: NameServer = 192.168.0.10
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = cdi-services.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{1006A829-3F79-4648-A79E-F0C86C07136F}: NameServer = 192.168.0.10
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = cdi-services.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{1006A829-3F79-4648-A79E-F0C86C07136F}: NameServer = 192.168.0.10
O18 - Protocol: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - C:\Program Files\Sharp\Sharpdesk\ExplorerExtensions.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe

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poyndextr
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« Reply #1 on: October 26, 2005, 08:51:56 PM »

every time that i go to post the ewido logfile i get the following error message:

       error '80020009'

is there a way that i can post the log?  do you even need to see it?
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« Reply #2 on: October 27, 2005, 02:55:57 AM »

Hi and Welcome..We can work without Ewido sp long as you have run it and it has done a cleanup.

It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed. Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes



Download any of the required programs before attempting to start any of the fixes.



SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
------------------------------------------------------------------

Files highlighted in BLACK  will need to be removed from your hard drive.
 
  -----------------------------------------------------------------------

To help clean out Hosts,download and run   DELDOMAINS then double click to open the DelDomains.inf .To execute the file: right-click and Select 'Install' from the Menu.

--------------------------------------------------------------------------


Please start by putting your computer in SAFE MODE.  During reboot, tap the F8 key. Select Safe Mode and then run HJT.
--------------------------------------------------------------



Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click End Process for each one if they are still listed.

winshost.exe

-----------------------------------------------------------------


Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.

O1 - Hosts: 127.127.127.127 elite
O4 - HKLM\..\Run: [winshost.exe] C:\WINNT\system32\winshost.exe
O4 - HKCU\..\Run: [winshost.exe] C:\WINNT\system32\winshost.exe
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://www.bullseye-network.net/cashback/cab/installer_EMARKETMKR.cab
O16 - DPF: {8F6EB1B0-D0C0-4D55-98BB-D19A8BA72A32} - http://www.searchandbrowse.com/install/WebSearch.cab



 ---------------------------------------------------------------------------
Open Windows Explorer and delete the following highlighted  file/s


C:\WINNT\system32\winshost.exe


------------------------------------------------------------------------
Check that you have carried out all the above steps/fixes and then reboot into Normal Mode and download Cleanup This will  clean out your tempory files.

 
Restart your computer and post a new HijackThis log

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poyndextr
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« Reply #3 on: October 27, 2005, 04:03:30 PM »

Well, the computer seems like it is running a bit faster already.  Here is the new hjt logfile:

Logfile of HijackThis v1.99.1
Scan saved at 10:00:27 AM, on 10/27/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Program Files\DirectCD\DIRECTCD.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\WINNT\system32\mobsync.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Sharp\Sharpdesk\sdFTP.exe
C:\Computer Maintenance\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by CDI-Services
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\Program Files\DirectCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SharpTray] "C:\Program Files\Sharp\Sharpdesk\SharpTray.exe"
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O4 - Global Startup: Start Network Scanner Tool.lnk = C:\Program Files\Sharp\Sharpdesk\sdFTP.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {69070143-33B6-473B-B3BB-4C3291072870} - http://asp.localscripts.nl/pms/plugins/nl/swcaller.cab
O16 - DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F126} - http://www.swiftview.com/product/current/svinstall_a_stat.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = cdi-services.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{1006A829-3F79-4648-A79E-F0C86C07136F}: NameServer = 192.168.0.10
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = cdi-services.com
O17 - HKLM\System\CS1\Services\Tcpip\..\{1006A829-3F79-4648-A79E-F0C86C07136F}: NameServer = 192.168.0.10
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = cdi-services.com
O17 - HKLM\System\CS2\Services\Tcpip\..\{1006A829-3F79-4648-A79E-F0C86C07136F}: NameServer = 192.168.0.10
O18 - Protocol: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - C:\Program Files\Sharp\Sharpdesk\ExplorerExtensions.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\System32\NavLogon.dll
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe

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« Reply #4 on: October 28, 2005, 12:07:41 AM »


Run HJT and remove this item and delete the highlighted file and then you will be all clean...

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\System32\blank.htm


C:\WINDOWS\System32\blank.htm
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