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Author Topic: Ok, this looks a major problem  (Read 2614 times)
Jaxa
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« on: November 14, 2005, 09:40:26 PM »

Hi again Sad

I'm using WindowsME and i surf through Firefox.
My computer is taking an eternity to load most pages despite my broadband connection.

AVG has reported this in the scan results:
(Computer icon with a red cross through it) :
Object: Boot sector of disk C
Result: Reading error
Status: Error

I have never had this before and Zone Alarm, PCBugDoctor, Spybot, Ad-Aware, which i all use, didn't detect it.

Any ideas what it is and what can fix it?
Thanks again

**LogFile with ALL HIDDEN FILES showing**

Logfile of HijackThis v1.99.1
Scan saved at 21:35:34, on 14/11/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\CYBERLINK\POWERDVD\PDVDSERV.EXE
C:\WINDOWS\SYSTEM\ATIPTAXX.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\THOMSON\SPEEDTOUCH USB\DRAGDIAG.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGWB.DAT
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ATIPOLAB] ati2evxx.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: MICROSOFT OFFICE.LNK = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20041101/qtinstall.info.apple.com/pthalo/us/win/QuickTimeInstaller.exe

Grin
« Last Edit: November 14, 2005, 09:45:04 PM by Jaxa » Logged

 
Pancake
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« Reply #1 on: November 15, 2005, 01:51:36 AM »

You log is fine .No malware. Try a clean out with  Ewido Security Suite
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Jaxa
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« Reply #2 on: November 15, 2005, 04:43:06 PM »

Hi again

Appears i cannot download that suite as i need 2000 or XP and i run Windows ME

I didn't think my log would give any reading of any note as i was sure no virus caused this as such.
Most windows take ages to load and many not at all

There is no logical reason for this as i have done nothing different before or since this occured

Is there anyway to recover the C drive and return it to normal eliminating the error?
Huh?
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Geekgirl
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« Reply #3 on: November 15, 2005, 08:40:33 PM »

Run a Speed Tests to test your broadband speed. If it is not up to par contact your ISP, it may be on their end.
Also Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility. AVG has found an error on the Boot sector of disk C

 
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Jaxa
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« Reply #4 on: November 15, 2005, 10:31:30 PM »

Hi again

Can you tell me how i can find out the manufacturer of the drive?
Do i have to physically open the computer or is there something i can look through on screen?

GrinSad
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Jaxa
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« Reply #5 on: November 18, 2005, 02:38:39 AM »

Speed test fine but AGAIN......
*************Can you tell me how i can find out the manufacturer of the drive?
Do i have to physically open the computer or is there something i can look through on screen?****************
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Geekgirl
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« Reply #6 on: November 18, 2005, 03:05:44 AM »

Yes, You can open the case and physically look on the drive
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Jaxa
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« Reply #7 on: December 30, 2005, 03:56:50 PM »

Well, all looks sorted on that.
Just returned home to find a new problem however....... Sad
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Geekgirl
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« Reply #8 on: December 30, 2005, 04:01:15 PM »

Would you like to share what the problem is so we may help you
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Jaxa
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« Reply #9 on: December 30, 2005, 07:04:12 PM »

Ok, some feedback on diagnostic scan.

Western Digital is drive make.
Used the 3rd option down in GeekGirl's Hardware Diagnostic Utility link in previous reply. The 3rd option description is:

Quote
DLGDIAG for Windows v1.02 (September 2004)
This is a Windows version of the Data Lifeguard Diagnostics utility. The utility can perform drive identification, diagnostics, and repairs on a Western Digital FireWire, EIDE, or USB drive. In addition, it can provide you with the drive's serial and model numbers.

- Download DLGDIAG for Windows
- View Additional Information


Results came back as a 'pass'. Did i use the right one?

Btw, to futher enhance this is a different problem which is why i posted a new thread, i have not had any result back in AVG mentioning a fault in Boot Sector C since i was last here a month ago.

Assuming i used the correct option, what can i try next?
Getting desperate.

Merry Christmas and a Happy New Year to all here too  Grin
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« Reply #10 on: January 24, 2006, 12:03:55 AM »

So sorry for the delay   Undecided     are you still having issues?
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« Reply #11 on: January 24, 2006, 02:08:49 PM »

Hi again
Yes i am. My drive seems to steady out at a tad over 1gb left no matter what i get rid of so it appears that part of the drive is redundant.
When i use disk defragment, which takes a long long time incidentally, i then reboot as ever but when it returns from reboot i get mproper shutdown message and it starts running scandisk.

It is a 2nd hand computer and it has had problems virtually since i came online.
Thankfully i will be getting myself my first new computer in the coming months so i'm just going to put up with it for now and if it goes the i'll be offline and i'd be actually very happy about that believe it or not.

Thanks again :-)
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« Reply #12 on: January 25, 2006, 02:54:47 PM »

It seems you may only need to reformat and reinstall the O.S., it probably has not been done in a few years if ever
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« Reply #13 on: January 30, 2006, 11:54:33 PM »

Not even a year ago, GG and it's been this way for more than half that time.
It was always an intention to get a new one one way or another. Be glad to see the back of this computer :-))

Thanks again
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