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Author Topic: Problem laoding web pages &accessing some websites  (Read 1094 times)
cyberman
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« on: March 06, 2003, 03:46:06 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP Professional
Processor: AMD 597 MHz
Browser: Internet Explorer 6
Internet Connection:24Online Internet on Cable
Error Messages:The Page cannot be displayed

Dear Friends,
I use 24online internet on cable connection.(I don't know which category it falls in LAN,CABLE,DSL etc.)Where I use an appliction(24online client) to log on to my ISP server. Whenever I click on the inbox link on my yahoomail email account the page doesn't loads and I get a blank page saying-" The page cannot be displyaed"(Please note that I am able to login to the email account but not view the inbox,bulkmail folder etc.).The same thing happens when I try to open a new e-mail account or submit any form on the net.When I use a dial up connection for the same thing it works. I shall be highly thankful if you can help me out.




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« Reply #1 on: March 06, 2003, 04:51:22 PM »

Hi,

Do you have any firewall software installed? Try disabling it temporally to test.

Are you using a proxy for the cable connection?
In IE, check Tools > Internet Options...
On the "Connections" tab, click the "LAN Settings..." button
Do any of these options have a check? Try removing to see if it helps

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cyberman
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« Reply #2 on: March 07, 2003, 03:31:22 AM »

NO Sir this doesn't helps.I cleared the checkbox automatically detect settings but this doesn't help.Kindly note that I don't have a fire wall and I have Norton Antivirus 2002 installed and have CNet PRO200 PCI Fast Ethernet Adapter to connect to my ISP.
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« Reply #3 on: March 07, 2003, 12:59:12 PM »

Hi,

I am assuming your dial-up is on the same system and a different ISP.

You can try lowering your security settings but since it works with dial-up, I doubt that will do it.

Since you can access these pages using dial-up and not through cable and the only other settings, that I can think of, that only applies to cable and not dial-up that would cause this would be your ISPs LAN configuration, I would suggest you call your cable service provider to find out why this is happening, I suspect the problem lies with them.
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