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Author Topic: AIM crashes...  (Read 1467 times)
Sarehn
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« on: January 03, 2006, 07:04:55 AM »

AIM signs on perfectly, everything loads - but if I go to IM someone or someone IM's me, before the IM box even loads, AIM crashes completely. I've run Lavasoft Ad-Aware SE Personal and it still persists.

Here's my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 1:55:04 AM, on 1/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\sstray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\BearShare\BearShare.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\l?gonui.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\taca\aidl.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\common files\aol\1135877101\ee\aolsoftware.exe
C:\PROGRA~1\COMMON~1\MICROS~1\Msinfo\OFFPROV.EXE
C:\Program Files\Winamp\winamp.exe
c:\program files\common files\aol\1135877101\ee\aexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\common files\aol\1135877101\ee\aexplore.exe
c:\program files\common files\aol\1135877101\ee\aexplore.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Rachel\My Documents\Unzipped\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {DE32F4D9-1B6D-3EE1-6FBF-61F3CF34609F} - C:\WINDOWS\system32\qhprwvn.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0C74AF9D-172D-D662-730D-158EA454FEA0} - C:\DOCUME~1\Tyler\APPLIC~1\SEEKFILM\math wave.exe (file missing)
O2 - BHO: (no name) - {70B97CBC-997E-EEFF-2D59-BECE6EEDB8C0} - C:\WINDOWS\system32\xismk.dll (file missing)
O2 - BHO: (no name) - {DE32F4D9-1B6D-3EE1-6FBF-61F3CF34609F} - C:\WINDOWS\system32\qhprwvn.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe"
O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SS1HelperStartUp] C:\PROGRA~1\SEASID~1\SS1HEL~1.EXE /partner SS1
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1135877101\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [PureBiasBend****] C:\Documents and Settings\All Users\Application Data\Fast curb pure bias\Fiveintra.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Cpfludrx] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Tldo] "C:\Program Files\taca\aidl.exe" -vt tzt
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Download with NetPumper - C:\Program Files\NetPumper\AddUrl.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia.com/install/pcs_0031.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109115228358
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0031.exe
O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://messenger.zone.msn.com/binary/ZAxRcMgr.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab31267.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetMsg.exe



Help would be much appreciated. The new AIM Triton bites, and I'd like to keep AIM 5.9.
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« Reply #1 on: January 05, 2006, 12:58:42 AM »

Hi and Welcome
It may help to print out or copy this page as you will be working in Safe Mode.. Make sure to work through the fixes in the exact order its listed..

Download any of the required programs before attempting to start any of the fixes.





SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
 ------------------------------------------------------------------

Files highlighted in BLACK  will need to be removed from your hard drive.


  ------------------------------------------------------------------

Download the trial version of Ewido Security Suite

When installing, under "Additional Options" uncheck "Install Background Guard" and "Install scan via context menu".

Launch Ewido Security Suite (there should be an icon on your desktop doubleclick it). The program will now go to the main screen. You will need to update ewido to the latest definition files.

On the left hand side of the main screen click update and then click on Start Update. The update will start and a progress bar will show the updates being installed. If you have problems with the updater, you can use this link to manually update ewido.
 http://www.ewido.net/en/download/updates/. Do not run a scan yet.

When you have done this, boot into Safe Mode (restart your PC and keep tapping F8 while it restarts).

Run Ewido Security Suite now. Click on Scanner and click Complete System Scan and the scan will begin. During the scan it will prompt you to clean files, click OK. When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK. When the scan is finished, click the Save report button at the bottom of the screen. Save the report to your desktop and close Ewido Security Suite




-----------------------------------------------------------------------

Please start by going into SAFE MODE.  During reboot, tap the F8 key. Select Safe Mode and then run "Hijack This"
 ------------------------------------------------------------------



Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following exe file and click End Process for each one if they are  listed.

l?gonui.exe
aidl.exe

------------------------------------------------------------------   
               
Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press  and Close HJT.

R3 - URLSearchHook: (no name) - {DE32F4D9-1B6D-3EE1-6FBF-61F3CF34609F} - C:\WINDOWS\system32\qhprwvn.dll
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file
O2 - BHO: (no name) - {0C74AF9D-172D-D662-730D-158EA454FEA0} - C:\DOCUME~1\Tyler\APPLIC~1\SEEKFILM\math wave.exe (file missing)
O2 - BHO: (no name) - {70B97CBC-997E-EEFF-2D59-BECE6EEDB8C0} - C:\WINDOWS\system32\xismk.dll (file missing)
O2 - BHO: (no name) - {DE32F4D9-1B6D-3EE1-6FBF-61F3CF34609F} - C:\WINDOWS\system32\qhprwvn.dll
O4 - HKLM\..\Run: [PureBiasBend****] C:\Documents and Settings\All Users\Application Data\Fast curb pure bias\Fiveintra.exe
O4 - HKCU\..\Run: [Cpfludrx] C:\WINDOWS\system32\l?gonui.exe
O4 - HKCU\..\Run: [Tldo] "C:\Program Files\taca\aidl.exe" -vt tzt
O16 - DPF: {26098EA2-C95D-48EA-89B4-63C5A63BD42F} - http://www.pacimedia.com/install/pcs_0031.exe


------------------------------------------------------------------

Open Windows Explorer and delete the following highlighted  file/s

 
C:\WINDOWS\system32\l?gonui.exe
C:\Program Files\taca\aidl.exe
C:\WINDOWS\system32\qhprwvn.dll
C:\Documents and Settings\All Users\Application Data\Fast curb pure bias\Fiveintra.exe

 -------------------------------------------------------------------

.Reboot and run CCleaner

When finished please  post a new log......
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