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Author Topic: Cannot Log into Hotmail or use Windows Update...  (Read 2017 times)
carmen_loparo
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« on: February 09, 2006, 03:20:01 AM »

I cannot get into Hotmail or use Windows Update. I can access hotmail on other computers so I know the passwords are OK. I can get the hotmail home page but when I sign in then an error message says page unavailable check network settings. Also when I use windows update the page freezes at 0% and sometimes goes to a cannot find server page. I can surf all other pages on the net without any problems. The only difficulties are with hotmail sign in and windows update. I have restored all the internet settings (including security) to default and have tested that I can log into secure sites OK. I have tried using IE6 with and without the proxy server and with and without checking the Automatically detect settings box but the problem persists. I do not have a firewall or anti virus running. However the problem still persists. Any suggestions would be welcome please.

Using a Dell
Windows 98
Internet Explorer 6 Service Pack 1.

I think I have all the latest updates. I also tried installing Windows Script 5.6.

Thanks for any help....
Carmen
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redaxe
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« Reply #1 on: February 09, 2006, 10:13:19 PM »

I recommend going to the Security and Viruses forum and read upon how to create a HijackThis log.

Then post a new topic in that forum and the good people there will help you out. I have the feeling that your computer has caught a nasty bug and that bug is preventing you from getting to where you want to go.

Good luck.
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