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Author Topic: Need help cleaning PC  (Read 1145 times)
sens_freak_18
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« on: March 08, 2006, 03:51:55 PM »

I've been experincing a few problems with my computer lately, it locks up and there's always random pop-ups the keep appearing which is very annoying, so I was hoping someone here could take a look at my HJT log file. Thanks alot for any help! Smiley


Logfile of HijackThis v1.99.1
Scan saved at 12:18:13 PM, on 07/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\CNYHKey.exe
C:\WINDOWS\vsnpstd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\amat\taar.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\??stem32\n?lookup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MESSEN~1\Msmsgs.exe
C:\Program Files\DVD Shrink\DVD Shrink 3.2.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Documents and Settings\Matthew\Desktop\Matt's Kool Stuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.medionusa.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.medionusa.com/
R3 - URLSearchHook: (no name) - {EA5B7D4F-98DD-E325-F0FE-943B857520CA} - C:\WINDOWS\system32\suea.dll (file missing)
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.ca"); (C:\Documents and Settings\Matthew\Application Data\Mozilla\Profiles\default\mhe2znvl.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Matthew\Application Data\Mozilla\Profiles\default\mhe2znvl.slt\prefs.js)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Atuc] "C:\Program Files\amat\taar.exe" -vt yax
O4 - HKCU\..\Run: [Cjd] C:\WINDOWS\system32\??stem32\n?lookup.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download all by Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download All Links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download by Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: Download selected by Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download web site by Free Download Manager - file://C:\Program Files\Free Download Manager\dlpage.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\idmmbc.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.medionusa.com/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110984946718
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121461773640
O16 - DPF: {74CD40EA-EF77-4BAD-808A-B5982DA73F20} (YazzleActiveX Control) - http://yax-download.yazzle.net/YazzleActiveX.cab?refid=1123
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {EB6D7E70-AAA9-40D9-BA05-F214089F2275} (Vitalize Class) - http://www.clickteam.com/vitalize3/vitalize.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{380E7A27-CD5B-4D39-9BF7-0F5CE5B91848}: NameServer = 142.163.255.4 209.128.1.4
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: winmyy32 - C:\WINDOWS\SYSTEM32\winmyy32.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
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Pancake
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« Reply #1 on: March 09, 2006, 02:35:15 AM »

Hi and Welcome sens_freak_18

It may help to print out or copy this page as you will be working in Safe Mode.. Make sure to work through the fixes in the exact order its listed..

Download any of the required programs before attempting to start any of the fixes.





SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
 ------------------------------------------------------------------

Files highlighted in BLACK  will need to be removed from your hard drive.

 ------------------------------------------------------------------

Go here http://www.purityscan.com/uninstall.html  and run the Purity Scan uninstaller and reboot afterwards.


-------------------------------------------------------------

Download the trial version of Ewido Security Suite

When installing, under "Additional Options" uncheck "Install Background Guard" and "Install scan via context menu".

Launch Ewido Security Suite (there should be an icon on your desktop doubleclick it). The program will now go to the main screen. You will need to update ewido to the latest definition files.

On the left hand side of the main screen click update and then click on Start Update. The update will start and a progress bar will show the updates being installed. If you have problems with the updater, you can use this link to manually update ewido.
 http://www.ewido.net/en/download/updates/. Do not run a scan yet.

When you have done this, boot into Safe Mode (restart your PC and keep tapping F8 while it restarts).

Run Ewido Security Suite now. Click on Scanner and click Complete System Scan and the scan will begin. During the scan it will prompt you to clean files, click OK. When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK. When the scan is finished, click the Save report button at the bottom of the screen. Save the report to your desktop and close Ewido Security Suite.Please post its log here. when all other fixes have been done.

------------------------------------------------------------------

Please download Look2Me-Destroyer.exe to your desktop and close all windows before continuing.

Doubleclick Look2Me-Destroyer.exe to run it and put a check next to Run this program as a task.

You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 10 seconds. Click OK. When Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.

Once it's done scanning, click the Remove L2M button. You will receive a Done Scanning message, click OK.

When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK. Your computer will then shutdown.

Restart your computer and please post the contents of C:\Look2Me-Destroyer.txt and a new HijackThis log.

If you receive a message from your firewall about this program accessing the internet please allow it.

If you receive a runtime error '339' please download MSWINSCK.OCX from the link below and place it in your C:\Windows\System32 Directory.

http://www.ascentive.com/support/new/images/lib/MSWINSCK.OCX


-----------------------------------------------------------------------

Please start by going into SAFE MODE.  During reboot, tap the F8 key. Select Safe Mode and then run "Hijack This"
 ------------------------------------------------------------------




Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following exe file and click End Process for each one if they are  listed.

taar.exe

------------------------------------------------------------------   
               
Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press  and Close HJT.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R3 - URLSearchHook: (no name) - {EA5B7D4F-98DD-E325-F0FE-943B857520CA} - C:\WINDOWS\system32\suea.dll (file missing)
O4 - HKCU\..\Run: [Atuc] "C:\Program Files\amat\taar.exe" -vt yax
O4 - HKCU\..\Run: [Cjd] C:\WINDOWS\system32\??stem32\n?lookup.exe



------------------------------------------------------------------

Open Windows Explorer and delete the following highlighted  file/s

 
"C:\Program Files\amat\taar.exe

 -------------------------------------------------------------------



When finished please  post a new log......
« Last Edit: March 09, 2006, 02:37:00 AM by Pancake » Logged

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