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Author Topic: PLEASE HELP EVERYBODY URGENT ATTENTION  (Read 1213 times)
Trishs
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« on: March 25, 2006, 04:38:43 AM »

I have the crss.exe trojan and i don't know how to get it off!! Here's my hijack profile. I really need help ASAP cause i have exams this week Sad. Please help.. Thanks Cheesy

Logfile of HijackThis v1.99.1
Scan saved at 8:38:06 PM, on 24/03/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Yong\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://cls.mlxchange.com/Control/MultiSelectComboBox.cab
O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://mlslink.mlxchange.com/Control/MLXClientUtils.cab
O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://mlslink.mlxchange.com/Control/IRCSharc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
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Trishs
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« Reply #1 on: March 25, 2006, 04:47:18 AM »

followup: also, i think the trojan contributed to a problem in limewire for me. whenever i try to get into limewire, it opens but no window appears. There's simply a button on the taskbar. Please help guys Sad
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« Reply #2 on: March 26, 2006, 02:00:50 AM »

Hi
I cant see any thing in your log.What makes you say it a trojan ??

Download the trial version of Ewido Security Suite

When installing, under "Additional Options" uncheck "Install Background Guard" and "Install scan via context menu".

Launch Ewido Security Suite (there should be an icon on your desktop doubleclick it). The program will now go to the main screen. You will need to update ewido to the latest definition files.

On the left hand side of the main screen click update and then click on Start Update. The update will start and a progress bar will show the updates being installed. If you have problems with the updater, you can use this link to manually update ewido.
 http://www.ewido.net/en/download/updates/. Do not run a scan yet.

When you have done this, boot into Safe Mode (restart your PC and keep tapping F8 while it restarts).

Run Ewido Security Suite now. Click on Scanner and click Complete System Scan and the scan will begin. During the scan it will prompt you to clean files, click OK. When it asks if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK. When the scan is finished, click the Save report button at the bottom of the screen. Save the report to your desktop and close Ewido Security Suite.Please post its log here.
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Trishs
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« Reply #3 on: March 27, 2006, 09:49:42 PM »

thanks for your reply. Two reasons....when i check the processes when i do ctrl+alt+delete, I have the system program, crss.exe. I checked it up on google and it said that it was a virus. Also, my limewire program doesn't work anymore. WHenever i click on the link, it never restores. there's simply a button on a taskbar. Thanks for your help!
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« Reply #4 on: March 28, 2006, 01:39:19 AM »

Hi

Copy and paste this code into Notebook then go to FILE and  SAVE AS.  "All Files" must be selected in the "Save as Type" box. In that box type Fix.reg and save it to your Desktop.



Code:
REGEDIT4

[HKCU\Software\Microsoft\Windows\CurrentVersion\Run]
 "crss.exe"=-

[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
 "crss.exe"=-

[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]
 "crss.exe"=-


Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following exe file and click End Process for each one if   listed.

crss.exe

Open Windows Explorer and delete the following highlighted  file/s

C:\WINDOWS\System32\crss.exe  NOTE dont remove C:\WINDOWS\System32\csrss.exe. Check the spelling.

Boot into Safe Mode and frm the Desktop,doubleclick on Fix.reg to run  and merge it into the registry.
« Last Edit: March 28, 2006, 01:50:46 AM by Pancake » Logged

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