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Author Topic: Non functioning O/S  (Read 965 times)
liamppen
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« on: March 23, 2003, 01:50:26 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:XP Home
Problem Application Name & Version:All applications except MS Office
Problem Hardware Make & Model:Sony PCG-FX401
Error Messages:

The Run function does not work. I can only start Word, Excel and other MS Office applications.
No other application or utility can be started with enter, double click or from the run command line.
I cannot reload the O/S or use any recovery disc as they do not respond. Restore does not work. On the control panel I can open the printer folder but the System or the Add/Remove software do not respond.
The problem dates back to some "tidying up " I tried three or four weeks ago. I guess I've done something dumb and removed something vital
Thanks for any help
Bill

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« Reply #1 on: March 24, 2003, 03:16:16 PM »

Hi,

Does system restore run? Start > All Programs > Accesories > System Tools

Are you sure you don't have a virus?
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Sylvain Amyot
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