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Author Topic: I/O Device Error  (Read 1503 times)
lisa_gedo
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« on: July 26, 2006, 05:53:46 PM »

I'm trying to re-install my external freecom classic hard drive but I keep getting the message: I/O device error...can anyone explain this or even how to fix it....ty
« Last Edit: July 26, 2006, 06:02:25 PM by lisa_gedo » Logged
Geekgirl
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« Reply #1 on: July 27, 2006, 07:59:11 PM »

Hi and Welcome

Did this device work before? If so, what has changed since the last successful use?
Does this error appear when you connect the device or when you try to access it?
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lisa_gedo
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« Reply #2 on: July 27, 2006, 09:17:42 PM »

Yes it did work fine before....but someone downloaded music to it and when i re-connected it I got the i/o error message when i tried to access it......
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Geekgirl
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« Reply #3 on: July 28, 2006, 06:24:00 PM »

So it connects ok, and when you go into My Computer and try to double click the drive you get the error? Can you explore the drive by right clicking / explore?
You may have to format the drive before you can use it again.
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lisa_gedo
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« Reply #4 on: July 29, 2006, 09:54:52 AM »

when i try and right click the drive it freezes then i get the error message.....so how do i reformat the drive....i've looked but couldn't find were to do it.....ty PC Smash
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Geekgirl
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« Reply #5 on: July 31, 2006, 02:04:46 PM »

Does the hard drive work on another system?  Use process of elimination to determine whether the problem is the drive or the computer. 

If it works on another system than you know that you have an incompatability between your system and the hard drive.

Check the error messages by looking in the Event Viewer (Start->Settings->Control Panel->Administrative Tools->Event Viewer).
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lisa_gedo
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« Reply #6 on: July 31, 2006, 04:50:11 PM »

I have had someone in to fix my system but thank you for all your help...it turns out it was something i couldn't of fixed myself.....a lot of pre-installed details on hard drive were lost.....
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« Reply #7 on: July 31, 2006, 11:42:25 PM »

Sorry to hear that....I hope you get things worked out.


Thanks for visiting MyTechSupport.ca  Grin
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