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Author Topic: ISP recommendations needed  (Read 988 times)
tofu5
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« on: August 10, 2006, 03:16:04 PM »

We had a local ISP for years and were 100% satisfied. They no longer handle dial-up, and switched us to EarthLink. I used their TotalAccess disc to download their info and do not like their product, too busy for me. When I called for Tech Support on getting a 2nd email address for OE, I was on the telephone to India two times and never did get the 2nd email address to send out. I finally gave up, tho I did try a livechat once, 45 minutes worth, and still did not get the 2nd address able to send.
  We are thinking of going to another local ISP and are finding monthly charges ranging from $9.95(localnet) to $20, neither w/accelerator. Activation fees vary from $12 to $20, no commitments needed. We'd like highspeed but that is not available in our area. My questions are: is that accelerator feature that is advertised necessary, we never did see any difference? what questions should we ask before getting a new ISP?   # of people on modem(localnet said a max. of 8, while others can have up to 15)? Should I just stay w/EarthLink and try to like it? It costs around $17.
  Our needs for the internet are very basic: emails, some surfing, my husband does some trading on Shwab. We do not use instant messaging, pictures, music downloads. I have pop-op blocking through a Google toolbar and use Ad-Aware, CleanUp on a daily basis, and Spyware Blaster. Neither of us open any attachments unless the sender emails us separately that this is arriving.   

Nancy
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« Reply #1 on: August 13, 2006, 08:22:22 PM »

Hi nancy,
It sounds as if you cannot resolve your second email request with Earthlink and switching to someone local would get you at least some support when needed. Those accelerators are not IMO very helpful, they are just extra junk to clog up the system...but thats only my opinion.

 Basically the questions you need to ask are what their rates are. Theres no different rates in dialup, one speed one rate. I would feel more comfortable using some local than talking to someone in India
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« Reply #2 on: August 24, 2006, 08:18:01 PM »

I have been using dial up ISPs for 7 years(Highspeed not available)and have tried most of them. The one I use at present is Sysmatrix.net. Cost is 6.95 for unlimited usage. There is no software to download, just open an account and the create a dial up via Your Network Connections folder(XP). When you sign up they will provide the DNS, etc info. Great service, no nags, no proprietory home page. If they do not have a local number for your area, I recommend Fry's ISP 9.88. Same deal, create your own dial up etc. I use Proxyconn  3.95 monthly payable annually, as an accelerator and I can tell and measure the difference via Bandwith Test.
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