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Author Topic: CD/DVD drive not reading any discs  (Read 1237 times)
kirktab
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« on: November 06, 2006, 09:25:26 AM »

The Phillips SDVD8441 CD/DVD dual layer burner on my Clevo M560a notebook won't explore/open cd or DVD discs (Win XP Pro SP2) - the drive is visible in windows explorer & has no reported problem in device manager. With a driver update, the problem resolves after system restart (ie can then explore contents of any disc inserted in drive), but recurs if I shutdown/startup the notebook. The problem occurs with CD's & DVD's of all types, including burned & original discs. Uninstalling/reinstalling the drive hasn't helped.
Note that I can write to discs quite happily. The drive is a removable shuttle type.
Not long after this problem began, I started getting DEP problems with Windows Explorer. Help!
« Last Edit: November 06, 2006, 09:27:15 AM by kirktab » Logged
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« Reply #1 on: November 10, 2006, 03:04:08 AM »

Data Execution Prevention (DEP) is a set of hardware and software technologies that perform additional checks on memory to help prevent malicious code from running on a system. In Microsoft Windows XP Service Pack 2 (SP2) and Microsoft Windows XP Tablet PC Edition 2005, DEP is enforced by hardware and by software.

The primary benefit of DEP is to help prevent code execution from data pages. Typically, code is not executed from the default heap and the stack. Hardware-enforced DEP detects code that is running from these locations and raises an exception when execution occurs. Software-enforced DEP can help prevent malicious code from taking advantage of exception-handling mechanisms in Windows.

http://support.microsoft.com/kb/875352


the last time I recieved a DEP error on a system I clicked on the link in the message and it took me right to a page that said one of the systems programs needed updated. As soon as I updated the error went away.
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kirktab
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« Reply #2 on: November 11, 2006, 02:20:40 PM »

thanks GG - my install of XP Pro is up to date, still getting problems with Explorer under DEP (fairly erratic) Hhave tried activating DEP for all apps with Explorer excluded - no difference except made it completely impossible to explore DVD drive! Can't find anything resident in my machine with virus/spyware detectors. All the forums & tutorials on this particular issue are unfortunately not helpful so far. That's computing...  My bigger hassle is obviously the DVD/CD drive - any ideas? Thanks  Kirk
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« Reply #3 on: November 15, 2006, 09:43:51 PM »

Possibly the deivce itself is failing
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