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Author Topic: Digital Camera won't get recognised.  (Read 1322 times)
amity75
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« on: March 01, 2007, 11:13:05 PM »

Since I installed blueyonder antivirus my PC doesn't acknowledge my Digital camera when I plug my USB in. I complained to blueyonder and they told me to rip out the program and use another one (this speaks volumes about the employees opinion of their antivirus) but still my PC will not recognise my camera. PLEASE HELP ME!!!!!!!
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Geekgirl
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« Reply #1 on: March 03, 2007, 09:24:00 PM »

This is strange indeed, if you disable blueyonder will it reconize it?

Have your tried a different USB port? Does it work in another pc?
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amity75
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« Reply #2 on: March 04, 2007, 10:53:53 AM »

I've tried every USB port and my camera works on various other PCs. I had a similar problem when I installed Norton though it started wotking OK after I ripped that out. I've tried taking out blueyonder antivirus but it still won't recognise my camera connection.  Sad
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Geekgirl
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« Reply #3 on: March 04, 2007, 05:03:28 PM »

Go into the Device Manager, remove all instances of USB controllers and reboot. Try your camera
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amity75
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« Reply #4 on: March 06, 2007, 10:21:47 AM »

Tried this. Didn't work! When I attach my camera via the USB port I get the egg timeer for a second then I get the sound of something being blocked. Am at my wits end!
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Geekgirl
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« Reply #5 on: March 06, 2007, 07:12:13 PM »

It sounds as if it isan issue with your usb ports, does anything else work when connected to the usb ports?
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amity75
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« Reply #6 on: March 07, 2007, 06:21:46 PM »

Problem solved!!!! I ripped out Realplayer. For some reason it was screwing up my ports. Working as it should now. Thanks for your advice Geekgirl.
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« Reply #7 on: March 08, 2007, 02:31:01 AM »

Glad you got it resolved
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