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Author Topic: primary hard drive  (Read 896 times)
michelle
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« on: April 07, 2003, 05:43:52 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:




Primary Hard Drive doesnt seem to work.  Win 98 SE.  It is listed in My computer but doesnt read the information on the disc.It keeps telling me that the D:/is not accessbile,the device is not ready....anyone got any ideas
« Last Edit: April 07, 2003, 05:58:31 AM by michelle » Logged

 
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« Reply #1 on: April 07, 2003, 12:58:47 PM »

Hi,

Is the D: drive your cdrom or a second partition on your primary hard drive?

Do you have any devices with a yellow dot in Device Manager?
1. Start > Settings > Control Panel
2. System
3. Device Manager tab
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Doctor Smith
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« Reply #2 on: April 07, 2003, 03:15:37 PM »

Does C:\ drive work?
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michelle
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« Reply #3 on: April 07, 2003, 11:09:14 PM »

quote:
Originally posted by Admin

Hi,

Is the D: drive your cdrom or a second partition on your primary hard drive?

Do you have any devices with a yellow dot in Device Manager?
1. Start > Settings > Control Panel
2. System
3. Device Manager tab



D: is my cdrom, already looked at device manager and the only thing there is my mouse.
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« Reply #4 on: April 08, 2003, 12:47:29 PM »

Hi,

I am going to assume that your problem is reading cds from your D: drive and not a hard drive problem (like the topic of this thread) and that you have tried different cds which none work, is this correct?

I am not sure what you mean by:
quote:
...and the only thing there is my mouse...
regarding my question about Device Manager. Are you saying that the only device with a yellow exclamation mark is the mouse? Do you have a "CDROM" device type and a working cdrom drive within it in "Device Manager"? In Device Manager, double click the CDROM type and then double click the drom drive, this will bring up its properties and should have a line saying it is working properly. If it is, then the problem may be a defective drive.

To test your cdrom drive, create a Windows Startup Disk if you don't already have one.
Start > Settings > Control Panel > Add/Remove Programs > 'Startup Disk' tab > 'Create Disk...' button

1. Boot off the floppy
2. You should get a text menu, select "Boot with Cdrom support" or something similar
3. As drivers load, take note as to what drive letter is assigned to the cdrom drive (should be near the end right before the A: prompt)
4. Insert an original CD (not a cdrw disk - burnt disk)
5. Once the command line prompt type 'dir X:' <enter> (no quotes)
Where X is the drive letter assigned noted in step 3.
6. If the cdrom can be read, you will see a listing of the files and folder on the cd.
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