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Author Topic: protected mode...i need help...  (Read 1025 times)
clover65
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« on: April 07, 2003, 01:48:14 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:windows98 se
Problem Application Name & Version:dos driver EMM 386
Problem Hardware Make & Model:
Error Messages:System is in protected mode....EMM 386 unrecoverable priviledged error 17



i tried to run amidiag diagnostic tool in dos,and got the above message,then i had to reboot to get back into windows.what is wrong with my computer?hope someone can help...
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« Reply #1 on: April 07, 2003, 02:11:10 PM »

Hi,

I order to run amidiag, you cannot have a memory manager loaded in memory (emm386), therefore either boot off the amidiag boot disk if you have one or boot off your hard drive and hit F8 to access the boot menu, select "Safe-Mode Command Prompt", then run amidiag.
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clover65
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« Reply #2 on: April 07, 2003, 02:18:38 PM »

Hi...thanx for your reply...what is a memory manager? and how did it get there?can i get rid of it or do i need it?i cant boot off the amidiag disk-i dont have one-just a cd with the program on.
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« Reply #3 on: April 07, 2003, 02:57:55 PM »

Hi,

From the DOS days to Win98, there was a memory manager included with the operating system configured through c:\config.sys

Since Win9x and up has its own memory manager built-in, there is no need to worry about memory management (so Microsoft would like you to believe!) but DOS based software running in a DOS environment require these memory managers to access the system's full memory range.

Do not delete or remove anything! Some other DOS based application may require them. The easiest thing to do is to boot to a Safe-Mode Command Prompt and run amidiag from there. But first you should go into Windows, install amidiag using 'install.exe' from your CD into a new folder 'c:\amidiag' which I think is the default location, restart the computer and go to a Safe-Mode Command Prompt, then run amidiag off the hard drive.
At the C: prompt type:
c:\amidiag\amidiag <ENTER>
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clover65
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« Reply #4 on: April 07, 2003, 03:24:26 PM »

hi again...thanx for all your help..i will do as you say-and see if it works.might wait till morning.too tired now.once again...thanx:-*
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