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Author Topic: a disk read error occured, no computer recovery solution???  (Read 761 times)
keith6110
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« on: October 14, 2007, 04:14:44 AM »

i have a compaq presario desktop computer, not even a year old yet, and i started up the computer a few days ago n it didnt get past the loading dash in the upper left corner of the screen.  i have the ultimate boot disc that i ordered off of ebay supposibly will boot up any computer up to windows xp. i think it will i just dont know how to use it yet...

anyways i get where its loading and the dash is blinking before the welcome screen n then the computer says "disk read error has occured" press ctrl alt delete to restart, well i can restart it all i want, it doesnt work. im pretty sure both drives have gotten wiped out.  the c drive, and the d drive. the d drive has all the recovery files on it, and this computer doesnt come with a recovery cd, n it isnt supposed to.  i tired pressing f10 for system recovery, n it cant read some file... well try to boot from hard drive, nothing... i put the ultimate boot cd in and i can install drivers for the keyboard n stuff, running in dos i guess? i donno cant seem to figure that out either.

does anyone have any idea how to fix the problem, thank you very much -keith-
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Geekgirl
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« Reply #1 on: October 17, 2007, 10:41:42 AM »

Hello and Welcome to MyTechSupport.ca

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.
After running that, obtain a XP Home or Procd (whcichever you have installed) and boot from the XP CD into the recovery console, then type FIXMBR, followed by FIXBOOT.  If this does not work, try a repair install, which will keep the programs and data: http://www.dougknox.com/xp/tips/xp_repair_install.htm

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