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Author Topic: Removal of securepccleaner / pop up/ virus  (Read 1046 times)
shelly
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« on: October 31, 2007, 10:11:14 PM »

PL help tried to get rid of securepccleaner, this has put desktop icons on pc, full screen pics, pop ups. had advise but everywhere i go they suggest download of other free removal sites that do not work. Tried AVG, spybot and keep them on. Tried google with manual instructions but not worked. Cannot find files suggested in registry, tried Task manager but with no success.   Pls can someone help?
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Pancake
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« Reply #1 on: November 02, 2007, 12:01:21 AM »


Please download HijackThis to your desktop.. http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe

Alternate link
http://download.bleepingcomputer.com/hijackthis/HJTInstall.exe

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Post the hijackthis.log file here. Do not fix anything in HijackThis since they may be harmless.


===================================


Please download Combofix from  HERE or HERE


Save ComboFix to the desktop.

1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Copy and Paste the contents of that log in your next reply with a new hijackthis log. Do not use Code or html unless asked for.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.








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