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Author Topic: A little help for a girl please ??  (Read 913 times)

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« on: November 02, 2007, 01:53:58 PM »

Hi all , I'm new to this site and I'm new to the whole computer thing , I'm trying to learn by reading a lot and hands on , anyway ...... I have a fairly new computer about 6 months old that was built for me , Its Windows Vista , 160 gig hard drive , 3.something processer and 2 gig of ram , ...... the pc is always on , i rarely shut it down , lately I have been having a problem with it freezing on me , or should I say slows down on me or stops on me , but it only happens for short periods , ......... in a matter of a half hour it will freeze and stop 5 to 20 times , when it freezes or stops it goes on for anywhere from a minute or two , and then starts back up , it freezes on just about everything , it will freeze or stop when on a website and I click on something , it will freeze and stop opening documents , playing windows media and etc , but like i said everytime it stops it does start back up , it seems like the pc is having a hard time loading or doing whatever it suppose to do , I did a virus check and it found nothing , is there any idea what this could be from this strange explaination I wrote down , sorry to all the pc experts about the way I explained this , but like I said I'm a newbie to this stuff , .......Thank you to all who reply
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« Reply #1 on: November 05, 2007, 09:17:40 PM »

It sounds like you might have a malware infection of some sort. I recommend heading over to our Security and Viruses thread and learn about the use of a nifty little program called Hijack This.
Then start a new thread and post the contents of the logfile into the new thread. Our very own expert Pancake will help you defeat any bad software you may have encountered. Then if nothing is there, come back here and tell us more about your computer's ailments.

Good luck

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