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Nefrit
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« on: November 27, 2007, 12:49:45 PM »

Hey guys,

Friends computer has gone on the blink since they installed Norton ANti-Virus on it.

Basically they re getting a stream of error messages from the system when they start it up like Kernell.dll32 not present and the like and some Pop-up about Win-Fixer2005. Unfortunatley I don't have the exact details though at the moment.

On top of that the system is running very slowly, it's an old desktop PC so I guess it may be that the pocessor simply isn't fast enough to handle Norton, I notice some slow down from it on my nice shiny new PC.

I was wondering if anyone has encountered or heard of anything that may explain why this is happenign? I was thinking that if System Restore is present in ME then I may be able to do that to get rid of some of the stuff they have on their liker Norton and Win-Fixer and maybe be able to get the thing to stop crashing often enough that i can find out what else is wrong. Any thoughts or suggetions?
Idea PC Smash
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redaxe
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« Reply #1 on: November 27, 2007, 01:16:22 PM »

The problem is Norton, as you earlier speculated. It's known as a serious resource hog and only seems to survive on the account of being a big brand name, though it has a very tarnished reputation and deservedly so.

Tell your friend to uninstall Norton ASAP and if the blasted thing won't go, then go to the Symantec website and get your hands on a tool called Norton Removal Tool. It's there mainly to help people with installation issues remove Norton for a fresh new attempt, but it's also very handy to get rid of the blighter altogether.

Then get your friend to install a free antivirus solution, like AVG or Avira's AntiVir instead.
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