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Author Topic: Monitor goes black / computer won't shut down  (Read 3028 times)
IronSmiles
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« on: July 18, 2008, 01:10:27 PM »

Hi,

I have a desktop comuter that is about 1 year old, and I've never had a problem with it until now.
A couple weeks ago, I started up my computer and turned on the monitor (an LCD) and it came up
saying 'no signal', then went black and the green power light turned orange, like a cable was unplugged. 
After checking the connections it still wouldn't work.  After that, I tried plugging the monitor into a plug
near the top of the computer. (I believe it was plugged into the AVG port before?) This worked and
the monitor came online, but when the computer finished starting up, a message appeared saying that
the ATI graphics card didn't have the drivers installed. (or something like that)  To make matters worse,
when I shut the computer down, it got to the point where it made that kind of 'click' sound like it's
shutting off, but it never actually does, it just gets a bit quiter.  At this point, the monitor again says
'no signal', and the only way I can get it to shut off is by holding the power button.
Can anyone help me?  any help would be greatly appreciated.
Thanks!
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Geekgirl
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« Reply #1 on: July 18, 2008, 01:44:11 PM »

It sounds like your video card  went bad and you plugged it in the onboard video. Now you need to install the drivers again for the onboard video, what is the make/model of the computer?
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IronSmiles
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« Reply #2 on: July 18, 2008, 02:08:19 PM »

The computer was actually custom built at a local computer shop, but I'll try
to at least give you the specs, though I'm not at home right now so I don't
remember all of them.

-CPU: Intel Dual Core processor
-RAM: 2gigs of DDR2
-OS: Windows XP
Video: I think it's ATI X1600, but don't quote me on that one.

And that's about all I know off hand.  Do you think the video card is completely dead, or does it just need new drivers?
Or, maybe it just got knocked loose or something?
Thanks for any help you can provide!
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IronSmiles
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« Reply #3 on: July 18, 2008, 02:35:13 PM »

The ATI card may be lower, like a X800 maybe?  I know I bought a good one, it just wan't
'the best' one, whichever that is lol.  But I'll post more info on my PC when I get home tonight.
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Geekgirl
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« Reply #4 on: July 18, 2008, 08:50:18 PM »

Take the card out of the slot and reseat it, sometimes they get creep chip. Plug the cable to it and see if it boots.
 If that does not help then I would say the card is ready to be replaced when you cant get no video on the monitor at all. Or you need to install the onboard drivers and use the onboard video.
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IronSmiles
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« Reply #5 on: July 18, 2008, 08:55:57 PM »

Ok, I have my computer in pieces right now, I'll put them back in and give that a go.  Oh, and it was an X1600, although I don't know if that makes
any difference.  If i install the drivers for the onboard, will it use the graphics from the VGA or will it use the default factory graphics capabilities from thePC?
Thanks for the help, and I'll post if it worked
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IronSmiles
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« Reply #6 on: July 18, 2008, 09:16:14 PM »

Well, looks like I'll be making a trip to the local computer shop... reseating it didn't work, I still only get video out of the onboard
port.  I'll get them to take a look at it.
Thanks for trying though!
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Geekgirl
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« Reply #7 on: July 21, 2008, 12:02:25 AM »

Most times you need to disable the on board in order for the adapter card to work, causes conflicts.

You can use the on board until you get your adapter card replaced.

Good luck
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IronSmiles
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« Reply #8 on: July 24, 2008, 12:45:31 AM »

Ya, I brought it in and they said it was dead, so I had it replaced.
I guess this thread can be closed now, thanks for the help tho!
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Geekgirl
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« Reply #9 on: July 24, 2008, 01:48:53 PM »

Glad you got it sorted
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