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Author Topic: C-Media AC97 Code 39  (Read 7027 times)
SightListener
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« on: March 07, 2009, 08:26:06 PM »

Our sound device seems to have quit. The computer sound card has been checked and is still "good".
The disk drive works but there is no audio.
Operating System:
Windows XP Professional 2002 Service Pack 3
AMD Athlon(tm)XP 2800+
2.08 GHz, 480MB RAM
BioStar Motherboard: M7VIG 400
Problem Application Name & Version: C-Media AC97 Audio Device Driver

I get the same message for all of the following:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing Code 39"

C-Media AC97 Audio Device
Audio Codecs
Legacy Audio Drivers
Media Control Devices
Legacy Video Capture Devices
Video Codecs
Microsoft Kernel System Audio Device

any suggestions will be greatly appreciated.
Thanks ...
« Last Edit: March 07, 2009, 08:53:17 PM by SightListener » Logged
benditup
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« Reply #1 on: March 08, 2009, 01:08:58 AM »

Your Audio drivers are corrupt
You will have to reinstall them, you can probably get them at your Computer Manufacturer's website

What is the Exact Make/Model of your computer?
If unsure
We can also track them down from the makers of Motherboard (BioStar)
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SightListener
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« Reply #2 on: March 08, 2009, 06:08:37 PM »

I helped someone build the computer from scratch.
I have the M7VIG 400 disk (Microsoft Windows XP V1.02B-462 date:3/29/2005), but it does not help me with the problem.

Windows XP Professional 2002 Service Pack 3
AMD Athlon(tm)XP 2800+
2.08 GHz, 480MB RAM
BioStar Motherboard: M7VIG 400
ACPI Uniprocessopr PC
Disc Drive = IDE\Disk ST3160021A (Drive Provider= Microsoft)
Display Adapter = NVIDIA GeForce4 MX400
DVD/CD-ROM Drives = AOPEN DUW1616/ARR
Standard Floppy disk controllers and drives
Human Interface Devices = Logitech USB MX320 Laser Mouse
IDE ATA/ATAPI controllers
Primary IDE Channel, Secondary IDE Channel, VIA Bus Master IDE Controller
PS/2 Keyboard
Elo Serial Touchmonitor Interface, Logitech HID-compliant MX320 Laser Mouse, PS/2 Compatible Mouse
Plug and Play Monitor
VIA Rhine II Fast Ethernet Adapter
System Board = ACPI\PNP0C01\2&DABA3FF&0
System Speaker= Device Instance ld = ACPI\PNP0800\3&61AAA01&0
VIA CPU to AGP Controller
VIA Standard Host Bridge
uhmm, anything else?
if you need any more info please let me know. thanks again!
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benditup
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« Reply #3 on: March 08, 2009, 06:43:40 PM »

This is from the American website
http://www.biostar-usa.com/app/en-us/mb/driver.php?S_ID=273

You can find On-Board Audio driver listed
Save the download to your desktop
For comfort, create a System Restore point
START>>All Programs>>Accessories>>System Tools>>System Restore
Click to "Create a Restore Point"
Give it any name and click Create
Close after successful Prompt

Afterwards, If you have Anti-Virus protection (Which you should)
Temporarily disable it's realtime scanner
Then install the sound driver
Reboot afterwards, you should be prompted to do so anyways

See if that helps
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SightListener
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« Reply #4 on: March 09, 2009, 11:56:07 PM »

I did all of what you suggested but have had no success. I'm still trying though because I'm not one to give up so easily.
Thanks for your input!
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benditup
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« Reply #5 on: March 10, 2009, 03:08:32 AM »

Quote
The computer sound card has been checked and is still "good".

Now that I closely look over your first post, that has me confused
In the specs of your computer, you mention no Sound card added to the computer

But that Motherboard does come with C-Media on board
Did you add a Sound card to the board (PCI slot) and install proper drivers?
If you did, did you disable the onboard sound in the Bios?
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SightListener
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« Reply #6 on: March 11, 2009, 04:29:09 PM »

Here are things that I
« Last Edit: March 11, 2009, 08:19:41 PM by SightListener » Logged
benditup
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« Reply #7 on: March 11, 2009, 07:09:40 PM »

Before we take this any further, can you let me know if you have added in a Sound card to the system
Or is the sound strictly On-board?

in addition, sometimes the simplest solutions are the best
How long have you been without sound?
If you go back to System Restore
START>>All Programs>>Accessories>>System tools>>System Restore
and select "Restore my computer to an earlier time"
click next
Is there a Restore point available before you lost sound?
The dates will be bolded
If so, select it and try restoring and see if you get your sound back
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