[savana]

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:


I am using Windows 98 SE......My cam will start but will not stay on. It freezes after about one minute.  It is not the cam, but my PC.  Any idea why it will start my cam, but after about one minute, shuts it down.  This occurrs on every program, Netmeeting, Yahoo, ISPQ or even when trying to just take snapshots...which is from the Cam's software package.  I am using a different computer than I was, and it worked fine before, So I am assuming it is a problem with computer.  Any Ideas...??

[Admin]

Hi,

Do you have a software that is running in the background that automatically detects movement and record for X amount of time (in your case, 1 minute)?

Many CAM software include such an application, can't remember what it is called.

[savana]

Not that I know of.  This is the second cam I have tried to use on this computer and have had the same problems with both.  I could use the both cams on my old computer, which is not working any longer.  So I know it is not a problem with the cam.  I have uninstalled the cam software and downloaded the lastest driver from the website of the manufacturer and still have the same problem.

Thanks, Savana

[Admin]

Hi,

What is the make and model of your CAM???

[savana]

Veo, Stingray

[Admin]

Hi,

Could be the different video card (than the old system) is causing problems.

Try:

1. During the "Initializing...Please wait" screen when the Veo Stingray Suite is starting, press the CTRL + O keys simultaneously.
2. You will see two options, Disable Overlay and Disable Audio.
3. Select "Disable Overlay".

or try upgrading your video drivers to the latest.