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Author Topic: PC stops working! but not freezing - Please Help  (Read 1885 times)
alwins
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« on: May 27, 2009, 04:37:35 AM »

Hi

Over the last week my PC has just stopped working and nothing can be done apart from turning it off from the mains.  Then it takes a long time to reboot.  One thing I have noticed is that the system clock always shows a previous time and I end up having to resynchronise the time. 

Here is my HiJackThis log, any help would be greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 05:25:58, on 27/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Home Cinema\TV Enhance\TVEService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\BullGuard Software\BullGuard\BullGuard.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Sony\SonicStage\SSAAD.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\alwins\Desktop\HiJackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [TVEService] "C:\Program Files\Home Cinema\TV Enhance\TVEService.exe"
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\GoogleEULA\EULALauncher.exe
O4 - HKLM\..\Run: [InstantOn] "C:\Program Files\CyberLink\PowerCinema Linux\ion_install.exe /c "
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\BullGuard.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (Egg Money Manager Digital Safe) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Update Service (gupdate1c9b0cd871134b2) (gupdate1c9b0cd871134b2) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\Home Cinema\TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\Home Cinema\TV Enhance\Kernel\TV\TVESched.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 11054 bytes
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Pancake
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« Reply #1 on: May 27, 2009, 06:55:29 AM »

Hi.Welcome to the forum


Run both these programs.


Please download Malwarebytes' Anti-Malware from one of these places:

 http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

 http://www.besttechie.net/tools/mbam-setup.exe



Double Click mbam-setup.exe to install the application.
If it will not run make a copy of the MBAM.exe and rename MBAM.exe to xxx.exe and run that.Keep the genuine MBAM.exe as we may need to run that later as is.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

* Once the program has loaded, select "Perform Quick Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire report in your next reply along with a fresh HijackThis log.

PLEASE NOTE:
 If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.


Once that Malwarebytes' Anti-Malware is done removing the malware and you have rebooted the computer, browse around and see if you are still having that problem.


=====================================================================================




Ok.We need to download ComboFix.exe. This will give me a better view to the files running and also hidden on your computer and also those in the registry..Please download from one of these webpages .

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe


* IMPORTANT !!! Save ComboFix.exe to your Desktop


Disable your AntiVirus and AntiSpyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with our tools.

Double-click on ComboFix.exe & follow the prompts.

If it will not run  rename Combofix to xxx.exe and run that.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Recovery Console can be installed from your disc if you have Vista if you wish.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.





Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:





Click on Yes to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt  and a new HJT log in your next reply.


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alwins
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« Reply #2 on: May 27, 2009, 09:53:31 PM »

Hi Pancake

Many thanks for your help.  I've done what you suggested but no noticeable difference.  Here are the log files

Malwarebytes' Anti-Malware 1.37
Database version: 2185
Windows 6.0.6001 Service Pack 1

27/05/2009 19:30:51
mbam-log-2009-05-27 (19-30-51).txt

Scan type: Quick Scan
Objects scanned: 92647
Time elapsed: 24 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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« Reply #3 on: May 27, 2009, 09:55:03 PM »

Here is the Combofix part1


ComboFix 09-05-26.05 - alwins 27/05/2009 20:03.1 - NTFSx86
Microsoft
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« Reply #4 on: May 27, 2009, 09:55:24 PM »

Part 2


[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{EE6B532B-A74F-4E8F-8A04-FB2BC7BFFC5D}"= c:\program files\Home Cinema\MakeDisc\MakeDisc.exe:MakeDisc
"{0AE4AFFB-D150-4769-8722-44E93DE1D0BC}"= c:\program files\Home Cinema\TV Enhance\TVEnhance.exe:CyberLink TVEnhance
"{767A672D-5BDB-4C4E-99A4-4B9CE9901727}"= c:\program files\Home Cinema\TV Enhance\TVEService.exe:CyberLink TVEnhance Resident Program
"{63142545-92F2-4947-BDFC-4F38F141CA76}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{39C514FA-2B71-45D1-A56D-6E6937FD0E8E}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"TCP Query User{C0B5130B-18D1-4CE0-BBC7-CE282CBA2408}c:\\program files\\mozilla firefox\\firefox.exe"= UDP:c:\program files\mozilla firefox\firefox.exe:Firefox
"UDP Query User{209CF960-2B0D-429D-8693-3F6DD93AD88B}c:\\program files\\mozilla firefox\\firefox.exe"= TCP:c:\program files\mozilla firefox\firefox.exe:Firefox
"TCP Query User{2C924424-2919-40C0-BE98-60E097CCC140}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"UDP Query User{48BDB25F-361E-4FC2-9506-6522C6687D41}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"{924EDF5A-2707-4298-8F19-57CA75423CE7}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{752BCAFA-0488-4344-A0F0-C6531116FA92}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"TCP Query User{2C482B8C-EF5C-4745-87E8-7C67467CA3FD}c:\\program files\\real\\realplayer\\realplay.exe"= UDP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"UDP Query User{49A6F4F1-3C5D-48C4-B244-ADE18E1CE862}c:\\program files\\real\\realplayer\\realplay.exe"= TCP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"TCP Query User{A956AEE4-BEF0-40CD-BF8E-55886CEAA524}c:\\program files\\utorrent\\utorrent.exe"= UDP:c:\program files\utorrent\utorrent.exe:uTorrent
"UDP Query User{B7FDD575-511A-43D3-B2CF-A5BE9F9F3F23}c:\\program files\\utorrent\\utorrent.exe"= TCP:c:\program files\utorrent\utorrent.exe:uTorrent
"{9F1931FE-121D-4EAD-A58D-2958D6524FDA}"= UDP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{B6391060-FD04-482D-BDC6-0345D8F85223}"= TCP:c:\program files\Kontiki\KService.exe:Delivery Manager Service
"{A046F4AE-70EC-4AE6-85DD-AD3174252D48}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"TCP Query User{7F275B91-0E0A-4C3D-9DD6-391AE3E0A376}c:\\program files\\kontiki\\khost.exe"= UDP:c:\program files\kontiki\khost.exe:Delivery Manager
"UDP Query User{891E5315-7EDA-4AF8-8A1A-1076A487EA5C}c:\\program files\\kontiki\\khost.exe"= TCP:c:\program files\kontiki\khost.exe:Delivery Manager
"TCP Query User{B93A8959-4950-4D34-B98A-99AABC9AD1FF}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"UDP Query User{AC2B9777-E8E9-4C3C-9B7D-87772A91BA26}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"TCP Query User{53B76803-B450-45D8-B40F-B3866E090765}c:\\program files\\emule\\emule.exe"= UDP:c:\program files\emule\emule.exe:eMule
"UDP Query User{9A5E6E93-CAF3-4240-9377-F2142420110D}c:\\program files\\emule\\emule.exe"= TCP:c:\program files\emule\emule.exe:eMule
"TCP Query User{D0C779C0-8FAB-4855-85DD-00B4D433FC3C}c:\\program files\\mozilla firefox\\firefox.exe"= UDP:c:\program files\mozilla firefox\firefox.exe:Firefox
"UDP Query User{8118E1F7-E30E-4D6B-82FC-37716BEF1B92}c:\\program files\\mozilla firefox\\firefox.exe"= TCP:c:\program files\mozilla firefox\firefox.exe:Firefox
"TCP Query User{865119F8-AEAD-4082-BAC8-F642D8B99AC5}c:\\program files\\kontiki\\khost.exe"= UDP:c:\program files\kontiki\khost.exe:Delivery Manager
"UDP Query User{51EEEC03-3B7E-4AEB-A54F-F67E39219D1A}c:\\program files\\kontiki\\khost.exe"= TCP:c:\program files\kontiki\khost.exe:Delivery Manager
"TCP Query User{35C72388-2464-480C-ACCD-EAAD3D1DE9E9}c:\\program files\\real\\realplayer\\realplay.exe"= UDP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"UDP Query User{4ED21416-D632-44E7-A39B-6E22D02E5A9A}c:\\program files\\real\\realplayer\\realplay.exe"= TCP:c:\program files\real\realplayer\realplay.exe:RealPlayer
"TCP Query User{F168E360-A9AD-412D-AA6A-A908785B9835}c:\\program files\\utorrent\\utorrent.exe"= UDP:c:\program files\utorrent\utorrent.exe:uTorrent
"UDP Query User{B6A047B3-BE90-4C0B-9149-AC834E68CEFF}c:\\program files\\utorrent\\utorrent.exe"= TCP:c:\program files\utorrent\utorrent.exe:uTorrent
"{4CA40715-EFC5-4840-855D-092407048A53}"= c:\program files\AVG\AVG8\avgemc.exe:avgemc.exe
"{D63710A8-606A-4CEC-8D48-B512E4817305}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
"{8DF41702-806E-49B4-BCBE-CBB0D1666539}"= UDP:c:\program files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe:Veoh Web Player
"{836D6613-1790-4D6D-B728-4CAE2498A334}"= TCP:c:\program files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe:Veoh Web Player
"{71345D41-6BB7-487E-9AE2-90E8D0DF0400}"= c:\program files\Skype\Phone\Skype.exe:Skype

R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\System32\drivers\xfilt.sys [12/02/2007 14:42 17920]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [16/11/2008 02:30 325896]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\System32\drivers\avgtdix.sys [31/01/2009 16:55 108552]
R2 BdFileSpy;BullGuard File Monitor Driver;c:\windows\System32\drivers\BdFileSpy.sys [20/10/2007 12:24 50896]
R3 3xHybrid;Philips SAA713x PCI Card;c:\windows\System32\drivers\3xHybrid.sys [09/02/2007 14:11 1136600]
R3 netr73;RT73 USB Wireless LAN Card Driver for Vista;c:\windows\System32\drivers\netr73.sys [09/02/2007 17:22 247808]
R3 X10Hid;X10 Hid Device;c:\windows\System32\drivers\x10hid.sys [12/02/2007 15:40 13976]
S3 Reconn;BullGuard Email Monitor;c:\program files\BullGuard Software\BullGuard\Reconn.sys [27/01/2007 11:06 16984]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
BullGuard   REG_MULTI_SZ      BgMainSvc BsFileScan BsMailProxy
.
Contents of the 'Scheduled Tasks' folder

2009-05-27 c:\windows\Tasks\GoogleUpdateTaskMachine.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-03-30 00:20]

2009-05-27 c:\windows\Tasks\User_Feed_Synchronization-{5D195330-B6DA-4259-B826-CBF487BC513E}.job
- c:\windows\system32\msfeedssync.exe [2008-07-18 07:33]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} - hxxps://moneymanager.egg.com/Pinsafe/accounttracking.cab
FF - ProfilePath - c:\users\alwins\AppData\Roaming\Mozilla\Firefox\Profiles\iredjtpg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\program files\AVG\AVG8\Firefox\components\avgssff.dll
FF - component: c:\program files\AVG\AVG8\ToolbarFF\components\vmAVGConnector.dll
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - plugin: c:\program files\Google\Google Earth Plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npBBCPlugin.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npitunes.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPStreamPlug.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\npWebPlayerVideoPluginATL.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-27 20:12
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ... 

scanning hidden autostart entries ...

scanning hidden files ... 

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-05-27 20:18
ComboFix-quarantined-files.txt  2009-05-27 19:18

Pre-Run: 73,386,549,248 bytes free
Post-Run: 74,616,492,032 bytes free

223   --- E O F ---   2009-05-27 18:04
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alwins
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« Reply #5 on: May 27, 2009, 10:00:45 PM »

And finally the latest HJT file.  Many Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:00:29, on 27/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Home Cinema\TV Enhance\TVEService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Eraser\Eraser.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Sony\SonicStage\SSAAD.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\alwins\Desktop\HiJackThis.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [TVEService] "C:\Program Files\Home Cinema\TV Enhance\TVEService.exe"
O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\bullguard.exe" -boot
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\GoogleEULA\EULALauncher.exe
O4 - HKLM\..\Run: [InstantOn] "C:\Program Files\CyberLink\PowerCinema Linux\ion_install.exe /c "
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Software\BullGuard\BullGuard.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: BBC iPlayer Desktop.lnk = C:\Program Files\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (Egg Money Manager Digital Safe) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll C:\Windows\System32\avgrsstx.dll
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BullGuard LiveUpdate (BGLiveSvc) - BullGuard Software - C:\Program Files\BullGuard Software\BullGuard\BullGuardUpdate.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Update Service (gupdate1c9b0cd871134b2) (gupdate1c9b0cd871134b2) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\Home Cinema\TV Enhance\Kernel\TV\TVECapSvc.exe
O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\Home Cinema\TV Enhance\Kernel\TV\TVESched.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 10832 bytes
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Pancake
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« Reply #6 on: May 27, 2009, 10:45:34 PM »

Ok.Looks as if your problem lies elsewhere as there is no signs of malware in those logs...
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alwins
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« Reply #7 on: May 28, 2009, 03:33:05 AM »

Thank You Pancake.  Any suggestions?
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« Reply #8 on: May 28, 2009, 03:52:27 AM »

One of the other techs maybe of more help as that is more their field than mine..I will move to to another forum..
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« Reply #9 on: May 28, 2009, 04:28:17 AM »

ok thanks for your help
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