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I recently installed a new internal modem into my mums ancient Dell computer. I have tried to connect to the internet but get the message 'cannot find carrier signal'. Using the control panel I have seen that the modem is working ok. The cable from the modem to the telephone is ok as well. She has is using windows 98.
Pleeeeeease help me solve this, What should I do first to fix this. I've got to come up with a solution pretty quick before I look a real computer novice in front of me mum. Which I am!!!