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Author Topic: Windows 7 - Right click causes explorer crash - fixed by Hotfix and regedit  (Read 20243 times)
Doctor Smith
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« on: July 23, 2010, 02:58:55 PM »

FIX: The Explorer.exe process stops responding (hangs) when you use Windows Explorer that hosts a shell extension that was created by using MFC

Right click causes explorer crash fix
A lot of people I have discovered within the last few days have had a problem with right clicking in explorer, causing it to crash. This occurs of Vista, and 7 (7100 atleast) when you install an app, and it installs a context menu shortcut or whatever.

There's actually a solution for this from MS now...

I had this problem for months and whatever I would disable it would come back after running a few days. I also had problems with the desktop not refreshing when renaming or deleting files. Nothing worked, so I eventually turned all the shell extensions back on.

One day, lo and behold, the Action Center told me there was a beta fix for it. No idea what I had to do to get it, I guess restart explorer 1000 times was the easter egg...

Anyway, the page for the fix is here, and it solved both issues for me:


http://support.microsoft.com/kb/972685

http://code.msdn.microsoft.com/Project/Download/FileDownload.aspx?ProjectName=KB972685&DownloadId=6398

...there's also a freeware available called shellexview ... its some 200kb program i guess.. just download and run..!
it'll show you all the shellex files..

http://www.nirsoft.net/utils/shexview_setup.exe

you dont have to delete the entry..


Disabling
[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"


SOLVED MY PROBLEM

It worked for me..

 Cool
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Doctor Smith
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« Reply #1 on: August 04, 2010, 02:26:40 PM »

Works like a treat!
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Lucy66
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« Reply #2 on: June 29, 2011, 06:20:24 AM »

That is great!
Thanks for the sharing.
JOYFAX
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