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Author Topic: Windows not prompting me for network security key  (Read 2249 times)
ugly_olive
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« on: August 13, 2010, 05:46:39 PM »

Hello,
my mother-in-law brought her (brand new) Toshiba Satellite laptop with Windows 7 over to our place. We have a secured (WEP) Wi-fi and I'm having trouble getting her laptop connected to my network. The network is visible and is listed with an excellent signal. However, when I click to connect to it, Windows doesn't prompt me to type in the network security key. Instead, it says it was unable to connect and offers the troubleshoot guide (the guide resolved nothing). I usually have no trouble connecting, in fact, my own laptop and my ipod touch are connected with no trouble. The funny thing is we can also get the neighbor's signal (also secured WEP and excellent signal) but when I click to connect on that, it DOES prompt me to enter the security key! I know I can manually add the network, and that worked fine. I just want to know what's causing this and how it can be fixed. Thanks a lot. Here are the laptop's specs:

OS Name   Microsoft Windows 7 Home Premium
Version   6.1.7600 Build 7600
System Manufacturer   TOSHIBA
System Model   Satellite L500D
System Type   X86-based PC
Processor   AMD Athlon(tm) II Dual-Core M320, 2100 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date   TOSHIBA V1.20, 30/11/2009
SMBIOS Version   2.6
Windows Directory   C:\windows
System Directory   C:\windows\system32

Wireless adapter: Realtek RTL8191SE Wireless LAN 802.11n PCI-E NIC
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Cactus
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« Reply #1 on: August 15, 2010, 06:30:38 PM »

Try this Driver here >> http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=6&PFid=6&Level=5&Conn=4&DownTypeID=3&GetDown=false

5th link down >> Win7 Driver
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BrideLide
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« Reply #2 on: April 02, 2018, 08:01:13 PM »

LANsurveyor is a pretty good program prolly the best out there. Does it not have certin features you are looking for?
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