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Author Topic: somethings eating itself but i don't know what  (Read 1671 times)
handrail assasin
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« on: May 31, 2003, 12:24:27 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Win 98
Problem Application Name & Version:
Problem Hardware Make & Model:Clone
Error Messages:none



Hi, my computer keeps freezing whenever I put a disc in the CD-Rom or the CD-RW drive (I had installed the CD-RW a month before this happend). I took my computer apart and found some white chalk stuff all over the inside of the computer. So I am thinking I need to buy a new part but I'm not sure what part.
« Last Edit: May 31, 2003, 01:27:17 AM by handrail assasin » Logged

 
Doctor Smith
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« Reply #1 on: May 31, 2003, 12:43:44 PM »

Have you enable Direct Memory Access for all your CD drives?

If not, do it and live again!
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« Reply #2 on: June 03, 2003, 01:15:49 PM »

Hi,

Did your cdrom/cdrw work before? What new hardware/software was installed right before this problem started?

Could the white chalk stuff have been sucked in from the front of the case?
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handrail assasin
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« Reply #3 on: June 09, 2003, 05:28:47 AM »

Both my cdrw and cdrom were both working fine. I didn't install any new hardware or software any time around when I put the cdrw in except the CD burning program that came with the cdrw. The white chalk seemed to be more around the motherboard then anything else, so I was thinking maybe something fried on it.
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« Reply #4 on: June 09, 2003, 01:32:09 PM »

Hi,

Are both cdrom drives 'working properly' in Device Manager?

Have you tried running in 'Diagnostics Startup Mode'? Let me know if problem persists.

Is the white chalk stuff all over or around a chip or CMOS battery?
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handrail assasin
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« Reply #5 on: June 11, 2003, 12:07:59 AM »

According to the computer the both of the drives work fine and I have tried the startup mode too and the problem still happened. The Chalk was around a chip.
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handrail assasin
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« Reply #6 on: June 16, 2003, 06:32:40 PM »

Hi I don't want to sound impatiant but it's been a week and I haven't gotten another response yet. So im sorry if I am being impatiant but I am wanting to get my computer fixed so I can do work on it again.
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« Reply #7 on: June 17, 2003, 01:33:10 PM »

Hi,

To rule out a software/Windows issue, try booting off a Win98 Startup disk, selecting with cdrom support during bootup and try to access an original cd.

When the drivers load, take notice what drive letter is assigned to the cdrom drive (this is usually near the end of the drivers loading). Then at the prompt, type that letter with a ":" (e.g.  d: ) then <ENTER>. Then type 'dir /w' <ENTER>, which will do a directory listing of all the directories on the cd. If this works the problem is with Windows and if it doesn't, it is a hardware issue.

It sounds to like the white chalk around the chip could very well mean it fried and be causing you this problem. I find it strange, however, that it would only affect the cdrom drives and nothing else!

If the system is still under warranty, get it serviced!

Let me know how the test turn out!
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handrail assasin
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« Reply #8 on: June 26, 2003, 12:57:26 AM »

okay I performed the test and it it showed the contents on the CD so I reinstalled windows and it seemed to fix the cd-rom issue though it randomly restarts the computer while I am in windows.

Also is there anyway I could delete everything on my hard drive?
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« Reply #9 on: June 26, 2003, 01:23:04 PM »

Hi,

Random restarts are usually heat related. Make sure your CPU fan is spinning and that it is well seated on the CPU.

To remove unwanted software, go through the Control Panel's "Add/Remove Programs".
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« Reply #10 on: June 26, 2003, 09:54:42 PM »

thank you
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« Reply #11 on: June 27, 2003, 11:44:35 AM »

Hi,

Did you find anything with the CPU fan?
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« Reply #12 on: June 29, 2003, 04:11:02 PM »

It was running fine though I noticed it had a lot of dust inside of it and it's louder than I think it should be.
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« Reply #13 on: July 07, 2003, 02:00:19 PM »

Hi,

Dust will cause overheating. Try to remove the dust by blowing it out. The best thing to use is a can of compressed air made for PC cleaning which can be found at your local PC shop. Try to get as much out of the power supply by blowing into the power supply cracks at the back. Make sure the system is powered off and disconnected.
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