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Author Topic: Hard Drive Problem  (Read 1130 times)
Krn_Kimbo
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« on: June 03, 2003, 03:45:02 PM »

-i've had my computer for 2 years
-presario 5000 series windows xp home edition
-came with 40 gb maxtor hard drive
-i added installed additional 30 gigs 2 years ago
-hard drives worked fine until factory restore yesterday

i've reformatted all of my hard drives before i ran the factory restore. the primary master (the 40 gig) works just fine, but there seems to be a problem with the primary slave. when i open up My Computer, i can't see my 30 gig hard drive. but when i check the status of the slave, the computer tells me it's working fine. i'm somewhat of an advanced computer user but this is the first time i've ran into this situation so please help
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« Reply #1 on: June 03, 2003, 04:46:43 PM »

Hi,

What is "Disk Management" from the "Computer Management" console reporting for the drive?
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Krn_Kimbo
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« Reply #2 on: June 03, 2003, 05:29:49 PM »

GAME DRIVE   Healthy
MOVIE DRIVE  Healthy(Active)
MUSIC DRIVE  Healthy

all are partitions of the 30 gig drive which reports healthy and online
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Krn_Kimbo
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« Reply #3 on: June 03, 2003, 07:39:09 PM »

please Please PLEASE help???
i need to install some programs on my primary slave drive
but the drive doesnt even show up in My Computer although it says the drive works fine...
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« Reply #4 on: June 04, 2003, 12:11:25 PM »

Hi,

I am assuming the drives were not physically disconnected/reconnected and that the BIOS recognizes both drives.

Where do you see that the drive is working fine?

Check "Device Manager" to see if both drives are listed under "Disk drives"
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« Reply #5 on: June 04, 2003, 03:49:01 PM »

-i did try physically disconnecting & reconnecting before your second reply, but i'm guessing the drive should've been disconnected before the factory restore and reconnected afterwards???

-Device Status : This device is working properly.
If you are having problems with this device, click Troubleshoot to start the troubleshooter. (in the drive properties window for the primary slave)

-both of the drives are indeed listed under disk drives in the device manager.
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« Reply #6 on: June 04, 2003, 04:21:04 PM »

Hi,

Did you try the 'Rescan Disks' option from the Action menu in "Disk Management"?

Also, try Partition Magic's PartitionInfo tool (which can be freely distributed)
Download Attachment: PartInfoNT_9X.zip 711.87
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« Reply #7 on: June 04, 2003, 04:50:49 PM »

oh...my...god...
i cant believe the solution to my problem could be so simple
thanks for your help, but i fixed my problem on my own
all i did was go to the disk managers
right click on my drive and reassigned a letter to it...
so simple and yet so........ahhhhhhhhhh
well, nice website i'll b comin here nxt time i hav a problem
thanks for all the effort
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« Reply #8 on: June 04, 2003, 07:27:03 PM »

Hi,

So I am assuming the drive was there the whole time but it was under a different drive letter, right?
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