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Author Topic: CMI8738/C3DX PCI Audio Device not working  (Read 3180 times)
Fragger
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« on: June 21, 2003, 08:41:24 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Win XP
Problem Application Name & Version:
Problem Hardware Make & Model: CMI8738/C3DX PCI Audio Device
Error Messages: N/A



I have a soundcard built in to my motherboard, when I try to install the driver, it tells me the device works but I still can't hear sound, I have gone through the entire troubleshooting process and still nothing works, please help!
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Nick
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« Reply #1 on: June 22, 2003, 09:30:33 PM »

I've had a similar problem - first check in the BIOS that the onboard card is enabled - secondly recheck that your speaker connection is correct (that you haven't inadvertently put it in the microphone socket by mistake)and thirdly - some onboard sound cards pump out a miniscule volume output - you may have to buy a set of speakers with a built in amp - or alternatively buy a soundcard which will be superior.
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Fragger
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« Reply #2 on: June 25, 2003, 06:34:50 PM »

I tried all of that and it didn't work, the device manager tells me that the driver works, but in the sounds and multimedia thing, it says, "No audio device."
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« Reply #3 on: June 26, 2003, 12:43:29 PM »

Hi,

Are there any devices in a category called "Other Devices" in Device Manager? If so, what are they?
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Sylvain Amyot
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Fragger
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« Reply #4 on: June 27, 2003, 01:31:48 AM »

No, there aren't any.
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« Reply #5 on: June 27, 2003, 11:55:42 AM »

Hi,

Are you using WinXP drivers?
Are you sure the sound card is a "CMI8738/C3DX PCI Audio Device"? Many motherboard CDs contain more than one make and model of audio cards. Are you using the correct one?

Can you give me the make and model of your motherboard?
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Sylvain Amyot
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lbtanny
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« Reply #6 on: July 02, 2003, 10:23:55 PM »

Uninstall the sound drivers in hardware
device.  Windows should pick up a new one.
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