MyTechSupport.ca :: Your Computer Technical Resource Headquarters! MyTechSupport.ca :: Your Computer Technical Resource Headquarters!
HOME FORUMS RESOURCES & TOOLS ARTICLES ONLINE STORE ABOUT US
Computer Support Forums arrow Software Support arrow Application Problems arrow Topic: Lost mail in Netscape Communicator
June 04, 2020, 06:40:16 PM
 

Home Forum Rules Help Search Mobile Version Login Register

Welcome, Guest. Please login or register.
Did you miss your activation email?
June 04, 2020, 06:40:16 PM

Login with username, password and session length
 Featured Sites:
News
New  Check out our improved Download section for tons of software....
  0 Members and 1 Guest are viewing this topic.
Pages: [1] Go Down Print
Author Topic: Lost mail in Netscape Communicator  (Read 1351 times)
miketwomey
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 3


Bookmark and Share

View Profile
« on: June 23, 2003, 03:46:23 PM »

I have a Dell Dimension 2300 using the XP Professional OS.
I use Netscape Communicator 7.02 and the email program
packaged with it. I had many folders and many old messages
none of which were backed up. Several days ago the computer
power was shut off without going through the start/shut down
procedure. Upon restart the Netscape program acted as if it
were being installed for the first time, which I was forced
to do in order to get back to my ISP. I was able to "find"
my address books for the email program but have searched in
vain for the missing mail.

I hope the mail was not deleted, but all my searching hasn't
found it. What folder is this mail stored in by default?
What file suffix should I search for to find the mail?

Any help will be appreciated.

Mike Twomey
Logged

 
Admin
Administrator
Hero Member
*****

Karma: +4/-0
Offline Offline

Gender: Male
Posts: 4898



Bookmark and Share

View Profile
« Reply #1 on: June 23, 2003, 04:11:37 PM »

Hi,

To find your Netscape mail files:

1. In Netscape Mail, from the Edit menu select 'Mail/News Account Settings...'
2. Select your account which will show the 'Account Settings' page and at the bottom you will see 'Local Directory' which is the location of your files.
Logged

Sylvain Amyot
http://www.mytechsupport.ca

If you like to concept of this site and want to help, click here to find out how.
miketwomey
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 3


Bookmark and Share

View Profile
« Reply #2 on: June 23, 2003, 06:55:14 PM »

Thanks for your response, unfortunately
it did not help.  I located the file by
using the steps you gave, but there was no
file found when trying to locate it through
"my computer."  Keep in mind that the Netscape
Communicator program effectively started itself
again after my "crash." Could it have selected
a different folder than the old for the retained
email messages?
What is the file extension or suffix for the files
or folders in which the Netscape email is stored?
May I try to "find" any such files using the "search"
function of the computer?
I find it hard to believe that just improperly shuting
off the power could completely delete several thousand
emails from the hard drive.  Shouldn't they still be
there?

Thanks again,

Mike Twomey
Logged

 
Admin
Administrator
Hero Member
*****

Karma: +4/-0
Offline Offline

Gender: Male
Posts: 4898



Bookmark and Share

View Profile
« Reply #3 on: June 23, 2003, 07:19:34 PM »

Hi,

Try a search for *.MSF

Each mail folder (Inbox, Sent, etc.) is stored as two files; one with no extension (e.g. INBOX), which is the mail file itself (in
Logged

Sylvain Amyot
http://www.mytechsupport.ca

If you like to concept of this site and want to help, click here to find out how.
miketwomey
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 3


Bookmark and Share

View Profile
« Reply #4 on: June 23, 2003, 08:50:51 PM »

Thanks again for your help.

Finally paid the $40 fee for direct telephone
help from the Netscape people.

First, I couldn't find the files you referenced
because they had been "hidden" by Windows for some
reason.  Turns out that the power "crash" resulted
in something not being saved so that the mail
folder was renumbered with the reinstallation, so
that there was a mail-1; mail-2 essentially and
the last one established was the one that would show
in my current mailbox.  After removing the hidden file
feature I was able to find all the files collect all the
messages in one inbox and then direct the "local directory"
setting to the correct inbox.  I'm back in business now.

Thanks
Logged

 
Admin
Administrator
Hero Member
*****

Karma: +4/-0
Offline Offline

Gender: Male
Posts: 4898



Bookmark and Share

View Profile
« Reply #5 on: June 24, 2003, 12:56:25 PM »

That's great! Glad you got your problem solved! Grin
Logged

Sylvain Amyot
http://www.mytechsupport.ca

If you like to concept of this site and want to help, click here to find out how.
Pages: [1] Go Up Print 
 
Jump to:  

Powered by MySQL Powered by PHP

Powered by SMF 1.1.21 | SMF © 2015, Simple Machines

Valid XHTML 1.0! Valid CSS!

Disclaimer
This site is NOT responsible for any damage that the information on this site may cause to your system. Everything you try, whether inspired by the response given from this site or not, is entirely at your own risk. All product names and company names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. We are in no way affiliated or representing any of the companies on this site unless specified.
Back to Top
Stop Spam Harvesters, Join Project Honey Pot Fight Back Against Spammers! Get Firefox! Get Thunderbird! View Sylvain Amyots profile on LinkedIn
Back to Top
Google visited last this page July 26, 2018, 02:40:43 PM