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Author Topic: Sending Mail  (Read 1103 times)
stickyblue
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« on: July 01, 2003, 12:13:57 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:MS 98 se
Problem Application Name & Version:IE/OE6
Problem Hardware Make & Model:
Error Messages:The connection to the server has failed. Account: 'pop.freeserve.com', Server: 'smtp.freeserve.com', Protocol: SMTP, Port: 7362, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E


Can someone please help me.  I receive mail, no problem, but when I try to send mail I get the above error message.

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« Reply #1 on: July 07, 2003, 02:48:57 PM »

Hi,

If the problem was due to your providers SMTP server being down and all is working then great! If the problem persists...

Check your account settings in Outlook.

1. Tools > Accounts...
2. Select account and hit "Properties..." button
3. Go to the "Server" tab
4. Make sure the "Outgoing mail (SMTP)" setting is correct
5. In the "Outgoing Mail Server" section, try selecting the "My server requires authentication" and then click on the "Settings" button to give your username/password.
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ChrisTechUK
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« Reply #2 on: July 11, 2003, 01:08:02 PM »

The other problem could be, some ISP's do not allow people to check there email from another SMTP server. For instance, if your mail is on freeserve but you have changed ISP and you are connected not to freeserve but to them, then you will not be able to send freeserve mail. The POP server will allow you to recieve but thats your lot!

~Chris Embarrassed
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