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Author Topic: Cd Tray is stuck and will not CLOSE.  (Read 1080 times)
robmal
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« on: July 12, 2003, 02:56:29 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



My cd tray is stuck open and cannot close. It appears to be jammed as you can push it in most of the way and then it just stops and will not budge?

Please help.
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« Reply #1 on: July 13, 2003, 02:59:39 PM »

Hi,

Is there a CD that may have fallen inside the cdrom drive?
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Sylvain Amyot
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« Reply #2 on: July 13, 2003, 06:44:12 PM »

No, I think it is most likely that it has possibly been jarred or forced.
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« Reply #3 on: July 15, 2003, 12:41:59 PM »

Hi,

Short from opening up the drive and waiving your warranty (if still under warranty), I would probably buy a new one since they are very cheap.
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