MyTechSupport.ca :: Your Computer Technical Resource Headquarters! MyTechSupport.ca :: Your Computer Technical Resource Headquarters!
HOME FORUMS RESOURCES & TOOLS ARTICLES ONLINE STORE ABOUT US
Computer Support Forums arrow Internet & Network Support arrow Internet & Email arrow Topic: Can't read attachments
November 21, 2019, 03:56:08 AM
 

Home Forum Rules Help Search Mobile Version Login Register

Welcome, Guest. Please login or register.
Did you miss your activation email?
November 21, 2019, 03:56:08 AM

Login with username, password and session length
 Featured Sites:
News
New  Check out our improved Download section for tons of software....
  0 Members and 1 Guest are viewing this topic.
Pages: [1] Go Down Print
Author Topic: Can't read attachments  (Read 1555 times)
dkam
Jr. Member
**

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 47


Bookmark and Share

View Profile
« on: July 19, 2003, 02:20:36 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:Outlook Express
Problem Hardware Make & Model:
Error Messages:
The email attachments are in grey and I cannot open it. Do I need to adjust any settings in Outlook?


dkam
Logged

 
Admin
Administrator
Hero Member
*****

Karma: +4/-0
Offline Offline

Gender: Male
Posts: 4898



Bookmark and Share

View Profile
« Reply #1 on: July 19, 2003, 02:28:34 AM »

Hi,

I am not quite sure I follow, can you attach a screen shot of what you mean in your next post?
Logged

Sylvain Amyot
http://www.mytechsupport.ca

If you like to concept of this site and want to help, click here to find out how.
dkam
Jr. Member
**

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 47


Bookmark and Share

View Profile
« Reply #2 on: July 19, 2003, 02:47:01 AM »

Although I can files are attached, the attachments are in grey(like that you can see the printer command but cannot print anything if the printer has not been installed properly) and is inaccessible.

Regards

dkam
Logged

 
Admin
Administrator
Hero Member
*****

Karma: +4/-0
Offline Offline

Gender: Male
Posts: 4898



Bookmark and Share

View Profile
« Reply #3 on: July 19, 2003, 03:22:40 AM »

Hi,

Outlook may have deemed the attachment unsafe and therefore not allow access to it because the "Do not allow attachments to be saved or opened that could potentially by a virus" option is select in the "Virus Protection" section of the "Security" tab in Tools > Options...

If you deselect this option and the attachments are accessible, make sure you have an up-to-date antivirus software installed that scans incoming email/attachments.
Logged

Sylvain Amyot
http://www.mytechsupport.ca

If you like to concept of this site and want to help, click here to find out how.
gsunner
Newbie
*

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 2


Bookmark and Share

View Profile
« Reply #4 on: July 19, 2003, 09:42:24 PM »

try this
Open Outlook Express
Click Tools on the top navigation bar
Click Options
Then click the Security tab.
Uncheck the box called Do not allow attachments to be saved or opened which could potentially be a virus
Click Apply and then
OK
Logged

 
dkam
Jr. Member
**

Karma: +0/-0
Offline Offline

Gender: Male
Posts: 47


Bookmark and Share

View Profile
« Reply #5 on: July 23, 2003, 01:21:21 PM »

It works. Thanks to all.
Logged

 
Pages: [1] Go Up Print 
 
Jump to:  

Powered by MySQL Powered by PHP

Powered by SMF 1.1.21 | SMF © 2015, Simple Machines

Valid XHTML 1.0! Valid CSS!

Disclaimer
This site is NOT responsible for any damage that the information on this site may cause to your system. Everything you try, whether inspired by the response given from this site or not, is entirely at your own risk. All product names and company names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. We are in no way affiliated or representing any of the companies on this site unless specified.
Back to Top
Stop Spam Harvesters, Join Project Honey Pot Fight Back Against Spammers! Get Firefox! Get Thunderbird! View Sylvain Amyots profile on LinkedIn
Back to Top
Google visited last this page September 12, 2018, 03:52:29 PM