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Author Topic: PC Freeze/slowdown when receiving phonecall  (Read 777 times)
maninb
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« on: July 28, 2003, 02:15:46 PM »

When I receive an incoming phone call, my PC freezes or slows considerably even when I'm on the internet or not. Especially when on an application or game.
Operating System Version: Windows ME
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denn
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« Reply #1 on: July 29, 2003, 12:20:49 AM »

It seems you have DSL or Cable internet, because you say it can freeze when the phone rings when you are on the internet (and when you are not).

Is it DSL?

Also, do you have a winmodem or faxmodem that is still connected to the line?

If both are true, then you need to make sure all your DSL filters are installed on before all phone devices using that line, except the DSL modem itself.

If you have a regular modem and a DSL modem, if installed serially, the order must be as follows...
line -> DSL modem (has built-in filter to extra devices) -> fax/win modem -> phone

or in parallel as follows...
line splitter -> jack 1 -> DSL filter -> fax/win modem -> phone
line splitter -> jack 2 -> DSL modem

Also, if it's a winmodem (not a faxmodem), the problem could be that the winmodem uses the main CPU for most of it's work, so that the CPU must be interrupted every time the winmodem needs to do anything at all, even to make a ringing sound in the modem, or to tell the modem to not answer.  This CPU overhead does not happen with a faxmodem, only winmodems.
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« Reply #2 on: August 24, 2003, 01:45:29 AM »

Hi,

Are you still experiencing problems with this?
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Sylvain Amyot
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