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Author Topic: Windows Media player freezes  (Read 1561 times)
north_family
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« on: July 30, 2003, 08:06:51 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows '98
Problem Application Name & Version:Windows media player version 7.01
Problem Hardware Make & Model:
Error Messages:



hi, when we attempt to play any file in windows media player the whole system freezes, the mouse and keyboard stop working and the button on the tower will not switch off the pc please could you advise me on how to fix this thanks

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Kevin
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« Reply #1 on: August 22, 2003, 07:23:57 PM »

I have had a similar problem with media player 7 and quick time player. In my case I believe I could use a little more memory ( or a new system Angry ).

You can run less in the background to pull up your resources ie: you only need explorer or perhaps you have already tried uninstalling and reinstalling if it is just a program gone bad. Did the early version that comes with win 98 work ok?
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Admin
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« Reply #2 on: August 27, 2003, 04:37:00 PM »

Hi,

Try running the system in Diagnostics Startup Mode and if the problem goes away, then the problem is either too many apps (background apps) are running or one in particular is causing this. Let me know what happens.
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Sylvain Amyot
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