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Author Topic: scanner problem  (Read 932 times)
glorianauk
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« on: August 21, 2003, 01:49:48 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:xp proProblem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



I have lost my scanner info - on the pc and cannot find it or re-install it - please can someone tell me what to do.  I do have the disc but it does not seem to install.
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bbhagrid
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« Reply #1 on: August 21, 2003, 02:43:19 PM »

do a virus scan and if it comes out clean then do a system restore to the time before this happened ...sorry but this is all i can think of maybe someone else will have a better idea if you dont want to go this route
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Brian
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« Reply #2 on: August 26, 2003, 06:37:07 PM »

Hi,

Is the scanner listed in Device Manager? Do it have a yellow dot and exclamation mark?
What is the make and model of the scanner? Is it a USB, SCSI or parallel port scanner?
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Sylvain Amyot
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