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Author Topic: hard disk failure  (Read 1113 times)
sara
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« on: August 23, 2003, 04:03:59 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:windows 98
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:

hi,
   please can anyone help,  when i switch my computer on it starts off loading and peeps as normal, then a message comes up "PRIMARY MASTER HARD DISK FAIL" I was told i needed a new hard drive so i went a bought one same as my other one and fitted it, but when i switch my computer on it still does the same, any ideas??? i was told when u put a new hard drive in u have to F disk it but i dont know what that means i haven't a clue with computers so plaese can u explain in detail

thanks Smiley
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Kevin
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« Reply #1 on: August 23, 2003, 07:59:34 PM »

There is a lot of information on fdisk at fdisk.com

Control panel/add and remove programs/ startup folder on any windows computer and you can make a startup disk if you do not already have one.

With the 3 1/2 floppy disk you can boot form it. At the dos prompt type fdisk and then press enter and you are there. (y)(1)etc. to create a partition then type format c:

What this does is sets up the drive to make it readable. The same is true for any drive including a new 3 1/2 floppy (however when you buy them sometimes they are already formatted.)

You further prepare a  bootable disk by installing a program to read so the computer knows what to do next. In your case, the hard drive, after partitioning with the utility fdisk and formating for dos (from the start disk) you can load windows from the cd on the hard drive. After that the computer will beep go to hard drive and read it. With a blank drive it just says "what do I do next?"

Without proper bootup information a computer will stall and generate an error message.

Most computers will look at the 3 1/2 floppy drive first when turned on if not it can be changed in the bias but that is another story.

I hope this info is ok to recap put the startup floppy in and power up fdisk-format-load windows.

don't forget to have fun
Kevin
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sara
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« Reply #2 on: August 24, 2003, 02:06:48 PM »

thanx Kevin for the info on fdisk,
 found alot out on f disk.com
the only problem is i cant get my computer to go any further than the setup screen where a message comes up "PRIMARY MASTER HARD DISK FAIL???"  so i cant get onto the control pannel, any more suggestions PLEASE
thanx
sara:)
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Admin
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« Reply #3 on: August 24, 2003, 03:17:08 PM »

Hi,

Sounds to me like to system is not recognizing the drive because of one (or more) of the following reasons:

1. Ribbon cable on reverse.
2. Hard drive parameters not correctly set in BIOS (if not set to AUTO).
3. Master/Slave jumper on drive (or other device on ribbon cable e.g. cdrom, cdrw..) not set correctly.
4. The ribbon cable is not connected to the primary IDE connector

To verify:

1. Check orientation of ribbon cable on the hard drive and other devices (e.g. cdrom, cdrw...) to make sure the small red line on one of the sides of the ribbon cable is oriented on the device on pin1 (should be marked beside the connector)

2. Enter the BIOS setup (hit <DEL> on most systems during system power up) and verify in the Standard Setup that either the primary hard drive is set to AUTO or that the parameters defined are correct by running the Hard Drive Auto-Detect option from the main menu.

3. Make sure the hard drive is set to master and the cdrom drive (if one) is set to slave. Some drives have a stand alone setting if there is only one device on the ribbon cable (your hard drive). To set, look at the end of the drive for a small plastics cap which fits over two small pegs. The pegs a usually marked, either on the drive label or the printed circuit board on the hard drive.

4. Make sure the ribbon cable is connected to the primary IDE connector on the motherboard and not the secondary IDE connector.
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