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Author Topic: programs get frezz  (Read 1815 times)
luishugo
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« on: August 25, 2003, 12:39:40 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:windows xp home
Problem Application Name & Version:speed internet,norton systemworks etc.
Problem Hardware Make & Model:dell optiplex
Error Messages:there is not a messages .
[Hr
Hello I hope somebody can help me ...."when I open my programs after I used they leave some tracks in the middle of the screen and I cannot get rid off it ,example I open norton systemworks to scan my system and when I done and closed this program the program stopped but cannot go out of the screen stays there like a frozen window ,this is happen with whatever program I open ,also my computer is slow now ;I scanned ,defragmented,and everything is ok but I don't know what I am suppoused to do . Help please,thanks

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« Reply #1 on: August 26, 2003, 12:19:46 AM »

Hi,

Try running the system in "Diagnostics Startup Mode" and let me know if problem persists. We will then take it from there....
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luishugo
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« Reply #2 on: August 26, 2003, 01:36:08 AM »

Thanks I will try to do it.
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ourbidfile
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« Reply #3 on: November 08, 2003, 02:00:13 AM »

you may have too low of video memory, or you could have your screen set to low refresh rate.
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« Reply #4 on: November 12, 2003, 03:21:26 PM »

Hi,

Did the problem go away running in "Diagnostics Startup Mode"?
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Sylvain Amyot
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luishugo
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« Reply #5 on: November 12, 2003, 11:00:33 PM »

yes they help thanks.
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« Reply #6 on: November 14, 2003, 03:17:05 PM »

Hi,

If booting up in Diagnostics Mode solved the problem, then something is loading during bootup that is causing this. Read the thread from my first post and use Selective Startup to troubleshoot until you find which item is causing your problems.

Diagnostics Startup Mode is only to troubleshoot problems and you should not remain in that mode for normal operation. You have to find the cause, disable it or remove the troublesome item and run Windows in Normal Mode (or Selective Mode with only that item disabled)
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