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Author Topic: Microsoft Word 2000  (Read 1629 times)
Jr. Member

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« on: August 27, 2003, 12:02:10 AM »

Operating System Version:XP home Edition
Problem Application Name & Version:Microsoft Word 2000
Problem Hardware Make & Model:Packard Bell Imedia 5070 2.0Ghz Pentium 4
Error Messages:'DATA1.MSI'

Hi, every time I load up Microsoft Word 2000 a windows installer box appears containing the
following text "The feature you are trying to use is on a network resource that is unavailable".
Then below this text it reads "Click ok to try again, or enter an alternate path to a folder
containing the installation package 'DATA1.MSI' in the box below".

Clicking on OK produces another dialogue stating that the path cannot be found.
Clicking on Cancel exists the program altogether.  

I have a stand alone PC with no network connections apart from a 256k broadband connection.
My PC is a Packard Bell Imedia 5070 2.0Ghz, 256 RAM and with a 40 GB hard drive. It runs
Microsoft XP home edition. I have Microsoft office 2000 loaded  onto my PC. Microsoft Word 2000
came already loaded onto my PC when purchased over a year ago. Between 8-10 months ago I loaded
Microsoft Office and everything worked ok, until now.

Approximately 3 weeks ago I was required to take my PC to an engineer as it would not boot up,
this I think causing this problem. The engineer did state that some programs will be effected
by this fault, so far only this has been effected.

I'm a IT student and use Microsoft Word alot within my studies.

Please please help

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« Reply #1 on: August 27, 2003, 01:23:42 PM »


Try to unregister, and then re-register Windows Installer. This procedure corrects most situations, and does not affect any currently-installed program that uses the Windows Installer. To unregister and re-register Windows Installer:
1. Click Start, and then click Run.
2. In the Open box, type msiexec /unregister, and then click OK.
3. Click Start, and then click Run.
4. In the Open box, type msiexec /regserver, and then click OK.

Also read this:
OFF2000: Windows Installer Starts Each Time That a New User Starts an Office Program

Sylvain Amyot

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