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Author Topic: Internet connection query  (Read 1578 times)
Hurdy
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« on: September 10, 2003, 08:31:33 PM »


Operating System Version:XP Home & 98SE

The two PCs are connected via Netgear DG814 ADSL router


Hi

Sometimes my internet speeds are good and at other times the two computers slow to a crawl with the XP PC noticably slower.
I have spoken to my ISP on numerous occasions but they always blame it on my set up.

I looked into the XP connection properties and it showed the message as in this attachment

Download Attachment: screen2.doc 602.06
« Last Edit: September 10, 2003, 08:36:10 PM by Hurdy » Logged

 
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« Reply #1 on: September 11, 2003, 07:26:31 PM »

Hi,

If you have access to the internet from both systems, then I would say it is properly configured. What you need to find out is what is causing the slow down, is it your ISP or an application accessing the web (like spyware...)

Also check the "Networking" tab of your Task Manager for activity.
Try scanning your system for possible spyware/adware using one of these spyware removers
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Hurdy
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« Reply #2 on: September 11, 2003, 08:05:04 PM »

Hi Sylvain

I use Adaware and Spybot regularly so I'm on top of the spyware problem.I never thought of the Task Manager networking tab - I will definitely keep an eye on that.

My gut feeling is that the ISP is having problems and passing the buck.

Thank you as always for your advice.

Hurdy
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« Reply #3 on: September 18, 2003, 05:19:30 PM »

Hi,

If the problem was due to your ISP, has it passed or is this still occurring?
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« Reply #4 on: September 25, 2003, 06:23:13 PM »

Hi again,

I've still got this problem.I've had an engineer call and check my line and modem/router but everything was OK.
Their latest theory is that there is a physical fault on the line somewhere between my house and the exchange Sad  but to be honest I don't have much confidence in them.

If it doesn't improve I'll be looking at cable....

Take care

Hurdy
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« Reply #5 on: September 29, 2003, 05:30:27 PM »

Hi,

Let us know if you do go to cable if the problem was solved!
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