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Author Topic: Error "Cannot find server"  (Read 5052 times)
Doctor Smith
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« on: September 11, 2003, 06:53:32 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: 98SE
Problem Application Name & Version: DUN or WINS
Problem Hardware Make & Model: P4 2,4G
Error Messages: cannot find server or dns error



hi! I have a problem connecting to the internet with my windows 98 SE. It says on the internet explorer,"cannot find server or dns error", everytime I try to surf any web site. I tried to call and get help from my isp but I don't think my internet service provider caused this problem.
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Doctor Smith
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« Reply #1 on: September 11, 2003, 07:18:36 AM »

So is it the browser or DNS? Ping www.yahoo.com (or whatever), get the IP address (64.58.76.179 or whatever), see if the browser finds the website using the IP address (http://64.58.76.179). If browser gets website using IP address, then the problem looks like DNS.

Check Internet Properties, Connections Tab, LAN Settings button, and make sure a proxy isn't configured.

If that doesn't work, you might have a Winsock problem.

You could try uninstalling all protocols and re-installing them... ...requires W98 CD or cab files and about 10 minutes.

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Doctor Smith
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« Reply #2 on: September 11, 2003, 07:19:33 AM »

Trouble shooting steps:

Remove Dial-Up Networking

Remove all networking components

Delete registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

Delete registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\WinSock2

delete all copies of wsock*.* and winsock*.*

Place the following in a batch file and execute after booting in 'Safe Mode Command Prompt'

cd\windows
ren winsock.dll winsock.old
cd\windows\system
ren rnaapp.exe rnaapp.eex
ren splitter.vxd splitter.dxv
ren vgateway.vxd vgateway.dxv
ren pppmac.vxd pppmac.dxv
ren wsock.vxd wsock.dxv
ren spap.vxd spap.dxv
ren rnasetup.dll rnasetup.lld
ren rnathunk.dll rnathunk.lld
ren rasapi16.dll rasapi16.lld
ren rasapi32.dll rasapi32.lld
ren smmscrpt.dll smmscrpt.lld
ren smmsetup.dll smmsetup.lld
ren rnaserv.dll rnaserv.lld
ren wsock32.dll wsock32.lld
ren rnaui.dll rnaui.lld
ren rnanp.dll rnanp.lld
ren rnaph.dll rnaph.lld
ren vdhcp.386 vdhcp.683
ren vnbt.386 vnbt.683
ren vtcp.386 vtcp.683
ren vtdi.386 vtdi.683
ren vudp.386 vudp.683
ren vip.386 vip.683
cdcd progra~1\access~1
ren slipmenu.scp slipmenu.old
ren slip.scp slip.old
cdcd windows\inf
ren netcli.inf netcli.fni
ren netservr.inf netservr.fni
ren net.inf net.fni
ren nettrans.inf nettrans.fni
ren netppp.inf netppp.fni
ren rna.inf rna.fni
ren drvdata.bin drvdata.old
ren drvidx.bin drvidx.old
cd\windows\system
ren msafd.dll msafd.lld
ren mswsock.dll mswsock.lld
ren mswsosp.dll mswsosp.lld
ren ws2help.dll ws2help.lld
ren ws2thk.dll ws2thk.lld
ren rnr20.dll rnr20.lld
ren ws2_32.dll ws2_32.lld
ren wsasrv.exe wsasrv.eex
ren afvxd.vxd afvxd.dxv
ren ndis.vxd ndis.dxv
ren wshtcp.vxd wshtcp.dxv
ren wsipx.vxd wsipx.dxv
ren wsock2.vxd wsock2.dxv


Reinstall Windows 98SE
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Doctor Smith
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« Reply #3 on: September 11, 2003, 07:20:24 AM »

Just thinking a loud Smiley

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Doctor Smith
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« Reply #4 on: September 11, 2003, 07:22:12 AM »

If that didn't work... ...backup your registry.

Check to see if the IcsLocalDomainName value exists in the registry. The IcsLocalDomainName value is located in the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\MSTCP

If the value does exist, remove it. It should have been removed when you removed ICS.

Locate and click the following registry key, and then delete the Winsock2 registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services

When you remove this registry key, any incorrect entries that may be causing Domain Name System (DNS) errors are removed.

Click Start, point to Settings, click Control Panel, double-click Add/Remove Programs. Click Communications on the Windows Setup tab, click Details, click to clear the Dial-Up Networking check box (if it is selected), click OK, and then click OK. If you are prompted to reboot your computer, click No.

Click Start, point to Settings, click Control Panel, double-click Add/Remove Programs.

Click Communications on the Windows Setup tab, click Details, click to select the Dial-Up Networking check box, click OK, and then click OK. If you are prompted to reboot your computer, click Yes.

Note that when you click to clear or click to select the Dial-Up Networking check box, the Winsock2 registry key is rebuilt.

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« Reply #5 on: September 11, 2003, 03:54:56 PM »

Hi,

Sounds like you covered everything in http://support.microsoft.com/default.aspx?scid=kb;en-us;175722 but did you look for duplicates of the Wsock32.dll file as mentioned in the "Rename the Additional Wsock32.dll Files" section of the Microsoft article?
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Sylvain Amyot
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« Reply #6 on: September 29, 2003, 08:24:30 AM »

Thanks for the advice as I had not found that MS article before.

My absence has been due to this continuing problem.

Thanks again.....Rob
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« Reply #7 on: September 29, 2003, 05:59:05 PM »

Any luck?
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« Reply #8 on: October 01, 2003, 07:50:23 AM »

No,

...and I am a bit worried about a re-install of windows 98SE. Although I have ghosted my c:\ drive that contains my system files so that I can copy it back if all goes wrong. Can I do a re-install of 98SE without issues cropping up?

Nervous about do-ing the next step when the computer runs fine except for the DNS error!

Fundamentally what is a DNS server? Does it reside in the PC or is it a service provided by my ISP and then does it have to be setup to receive it?

My PC says that it cannot resolve addresses into the numerical form. OK when you type in the digits, but names draws a blank screen and an error message.
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Doctor Smith
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« Reply #9 on: October 01, 2003, 07:52:27 AM »

Again, thanks Sylvain for the referal to MS docs

It is very welcoming.
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« Reply #10 on: October 01, 2003, 04:12:23 PM »

quote:
Originally posted by rghasenohr
...Can I do a re-install of 98SE without issues cropping up?...
perhaps...
quote:
...Fundamentally what is a DNS server? Does it reside in the PC or is it a service provided by my ISP and then does it have to be setup to receive it?...
The DNS server resides at your ISP end and is used to resolve a domain name to it's IP. Most ISP these days use DHCP, therefore the DNS server's IP is automatically setup once connected.
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Sylvain Amyot
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