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Author Topic: PC keeps rebooting  (Read 1834 times)
chrisshaw
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« on: September 29, 2003, 11:24:38 AM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows XP
Problem Application Name & Version:Start up
Problem Hardware Make & Model:
Error Messages:recently installed hardware



I seem to have a problem on start up.When i first switch it on it keeps rebooting. It gets so far and reboots again. It does seem to be from cold as when i switch it off later and back on again it boots fine when it does stop rebooting it goes to the windows didn't start properly which mode do you want to start in.
Have you any ideas?
Regards
Chris

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« Reply #1 on: September 29, 2003, 06:02:17 PM »

Hi,

Do you have an up to date antivirus software installed?
Sounds like the MSBLASTER.

Once in Windows run, http://housecall.trendmicro.com/ for a free online virus scanner.
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chrisshaw
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« Reply #2 on: September 29, 2003, 10:06:34 PM »

I use PC Cillin and i am up to date. I have run a check for msblaster and found nothing.
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« Reply #3 on: October 01, 2003, 04:32:13 PM »

Hi,

Usually heat related but since this is happening when the system has been off for a while I would suspect a software or driver problem. (check that all the fans are spinning anyways, especially the CPU fan)

Was any new hardware or software installed right before this started?

Try running the system in Diagnostics Startup Mode, shutdown and leave it for a while (overnight), then try it again in the morning. If the system boths up fine, then the problem is software related.
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« Reply #4 on: October 02, 2003, 03:08:58 PM »

Still having problems, managed to get xp to boot from disk.Reinstalled from scratch then found I had MSBlaster virus when I reinstalled PC Cillin. For some reason it did not find it earlier even though my virus checker is up to date. Got Blaster removed but still having problems loading as it only gets to the screen that you can enter settings,then is blank . After a while it loads but still with all sorts of problems
I have also been having problems with programs closing down due to errors seconds after opening them.
It has crashed with a number of different messages inc page fault in non paged area

NTFS.SYS

You name it I
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« Reply #5 on: October 02, 2003, 05:05:54 PM »

Hi,

Since MSBlaster is now removed, have you tried re-installing WinXP?
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« Reply #6 on: October 02, 2003, 06:24:04 PM »

would not let me reinstall it came up with ACPI sys file corrupted
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« Reply #7 on: October 02, 2003, 06:35:01 PM »

Hi,

Found in Microsoft's Knowledge Base:
------------------------------------------------------------------------
You can try to disable ACPI functionality. When your computer restarts, you receive an option to press F6 to add third-party small computer system interface (SCSI) drivers. On this screen, press F7. Note that no visual notification is displayed.
------------------------------------------------------------------------

Never tried this but let me know if this works.
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« Reply #8 on: October 02, 2003, 06:43:18 PM »

i have also recieved others when its crashed. one for NTFS SYS and another for IRQL not less or equal.

Think i should take up fishing!
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« Reply #9 on: October 02, 2003, 08:17:20 PM »

Hi,

Wow! Windows is really messed up!

I would try to rename the Windows folder to something like WinOld and re-install WinXP in a new Windows folder. All apps will need to be re-installed!

Try using the Recovery Console and at the command prompt try to rename the Windows folder, if it lets you!

At the prompt, type:

'ren c:\windows c:\winold' <ENTER> (no quotes)
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