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Author Topic: BIOS not recognising new hard drive  (Read 1692 times)
hollow legs
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« on: October 04, 2003, 02:41:38 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:Windows 98
Problem Application Name & Version:
Problem Hardware Make & Model:Excestor 60Gb 7200rpm ATA OEM IDE hard drive
Error Messages:Primary Slave drive is ATAPI incompatable press F1 to continue

I have recently installed my new hard drive and the above message appears every time I boot up the PC.
Device manager shows the hard drive is there, and no problems.
My computer also shows the new hard drive is there (D) it also shows that the full capicity is recognised (60Gb). I have been able to run a FDISK on the new hard drive and a Format also. I can add files to the new drive. But it still puzzles me why when booting up the message appears.
I have tried entering into BIOS but when I open the page for the hard drive information the pc freezes. It shows all the details about the other hard drive (C) but none about the new hard drive (D). To leave I cannot press Esc as it has frozen, but Press Ctrl\Alt\Delete then it reboots.

What can I do now?Huh???
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Hurdy
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« Reply #1 on: October 05, 2003, 09:23:57 AM »

Just a thought,have you attached the drive as a slave to your CD/DVD player and not your primary hard drive?
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Hurdy
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« Reply #2 on: October 05, 2003, 09:27:28 AM »

Sorry, I didn't see your other thread
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Admin
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« Reply #3 on: October 07, 2003, 02:27:07 PM »

Hi,

Sounds to me like the BIOS revision doesn't support a 60GB drive.

From your previous thread http://www.mytechsupport.ca/index.php?option=com_smf&Itemid=42&topic=1621&whichpage=1 your motherboard is an Microstar MS-5182

The BIOS update page doesn't have a new revision to fix this.
http://www.msi.com.tw/program/support/bios/bos/spt_bos_detail.php?UID=230

Since Windows is doing the hard drive's parameters translation, you will be fine running it this way but may have to live with this error message on boot up until a new revision is available (which it doesn't look like MSI will do!)

Maybe try contacting MSI's support to see if they have a BIOS fix.
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Sylvain Amyot
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hollow legs
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« Reply #4 on: October 07, 2003, 03:42:08 PM »

Admin,

Thanks for that, I will try the MSI site through the links above and continue to use as sugested.
If anything further developes I willl let you know, otherwise I will close this thread.

Thanks for all your help and time in trying to resolve my problems.
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« Reply #5 on: October 07, 2003, 05:29:38 PM »

Your Welcome! Grin
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Sylvain Amyot
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