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Author Topic: Fax facility on XP  (Read 755 times)
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« on: October 15, 2003, 06:19:49 PM »

Operating System Version:windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:us robotics 56k Fax Win modem
Error Messages:

I am trying to set up my fax sending facility on my windows XP home edition. I am currently using freeserve broadband connection. I also have a us robotics 56k Fax Win modem. I think i need to unplug the broadband modem and plug the phone connection in to the robotics modem to be able to send faxes? Is this right? if so do i need to configure it to work or will it just start to dial when i try to send the fax? If so, what do i need to do to configure it? I have tried to send a fax but it won't seem to connect! If you can help, please give me step by step instructions, if possible as i am not to clued up on this sort of thing! Can I use both modems at once?

Please help.

Thank you.

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« Reply #1 on: October 16, 2003, 12:37:23 AM »


If you want to use both you will need to get a phone line splitter and connect both devices to the splitter. The modem will need the phone filter (if that is what is needed on all phone lines with your service).

As for the fax software, I know WinXP has Fax Services that can be installed from the Control Panel's Add/Remove Program under "Windows Components" but I have never used it! Once installed, run the Fax Console and read up on it in the Help within Fax Console, I am sure there is enough information there to get you going.

Sylvain Amyot

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