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Author Topic: retrieving data from damaged drive  (Read 676 times)
MalteseLuv
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« on: October 23, 2003, 12:48:05 AM »

My second hard drive in my computer is used as storage. The drive will no longer boot. When windows would load I would get an error message on the slave drive, it would not load the drive and then my clock would go off time. At first I thought it might be the CMOS battery but when I disconnect the D drive my computer runs fine. I NEED to retrieve things from that drive. My father passed away this year and ALL my family pictures with him are on that drive. Please can someone tell me if there is a way to get these pictures off the drive? I just cannot lose them.
Thank you in advance,
Lori
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« Reply #1 on: October 24, 2003, 12:30:44 AM »

Hi,

If you lost the time then the CMOS battery may be weak and all that happened is you lost the hard drive parameters in the BIOS Setup. (hit the <DEL> key to enter setup on most systems)

If the parameters are there then check to see if the second (defective) drive is spinning up? (Will require that the case be removed, if comfortable doing so)
The you can also check the ribbon cable going to it at both ends to make sure it is well attached. Also make sure the power connector is well seated.
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