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November 18, 2019, 04:49:42 AM
 

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rob_h_88
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« on: November 02, 2003, 09:01:41 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version: Windows XP
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



I can connect to the net using my dial-up connection, but when connected I cannot access web pages or msn messenger etc. I have tried multiple connections which dont work either, yet my other computer works fine. No error messages have come up, but msn says something about proxy server settings, yet changing those has no effect whatsoever. I have also tried to delete and setup netwrok connection, to no avail. Any help will be greatly appreciated.
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« Reply #1 on: November 03, 2003, 07:37:18 PM »

Hi,

1. In Internet Explorer, go to Tools > Internet Options...
2. Connections tab
3. Settings button
4. Remove all check in the three boxes.
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rob_h_88
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« Reply #2 on: November 04, 2003, 06:56:51 PM »

Hi again,

Tried what you said above yet all three boxes were already unckecked. I attempted to connect using another use on the same computer yet the problem was still there. Any ideas as to what it could be to do with?
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« Reply #3 on: November 04, 2003, 07:23:37 PM »

Hi,

Check your Dial-up connection properties on the Advanced tab and make sure IPF (Internet Connection Firewall) is disabled.

Do you have another firewall installed?
Is your modem connected directly to this system or are you sharing it off another system?
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« Reply #4 on: November 05, 2003, 01:30:40 PM »

Also possible, since you mention it works on other computer, is that your ISP has you configured for only 1 mac address.  Check with your ISP support.
The caveat if this is the case, is they may charge you for the supplmentary connection, or set you up with 2 mac addresses, but only one useable at a time.
Here is Canada, many ISPs are cracking down on home networking and charging a few extra bucks for the "extra."
Xbox users are running into this with their online service as well.
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« Reply #5 on: November 11, 2003, 02:08:44 PM »

It sounds like you have multiple winsock2.dlls on your systems?
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« Reply #6 on: November 12, 2003, 04:26:40 PM »

Hi,

Check out http://support.microsoft.com/default.aspx?scid=kb;en-us;175722
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