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December 09, 2019, 07:46:52 AM
 

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Author Topic: CD-RW & DVD-ROM MALFUNCTIONS.  (Read 1298 times)
fAYZ
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« on: November 04, 2003, 09:42:47 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:WINDOWS XP
Problem Application Name & Version:
Problem Hardware Make & Model:SAMSUNG CD-RW(SW216B).
Error Messages:



My Samsung (SW216B) CD-RW Writer doesn't open at all.  It isn't either detected in the Hardware List. In 'Device Manager/Scan for Hardware changes' when done was of no use! I have run a Norton Antivirus Scan (with Latest Updates) to Look for virus infection and found no VIRUS! I tried SYSTEM RESTORE but it failed! Today my DVD-ROM (SAMSUNG 12X) , when inserted a DVD says 'NO DISK IN DRIVE'. What would be the possible cause for this abnormal behaviours of my CD-DRIVES!

NB: My PC when switched on, shows the Intel Logo and boots in seconds to WIN XP. But now it takes 1-2 minutes to boot even after the Intel Logo is seen (UNUSUAL).

« Last Edit: November 04, 2003, 09:46:23 PM by fAYZ » Logged

 
Haith
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« Reply #1 on: November 05, 2003, 01:12:49 PM »

First thing to check is your power and ribbon cable connections at the back of the devices to ensure they are getting power and the ribbon cable properly seated.
Always check the simplest things first.
If those things seem fine, we can troubleshoot further.
Thanks
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thegangsalhere
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« Reply #2 on: November 06, 2003, 04:23:52 AM »

I am having a similar problem:  I am using Windows 98, and my CD-ROM is not even listing as being there, but the maintenence is listing as running normally.

I have opened it and checked the connections, run the Norton Anti-Virus, and am not sure where else to go.  
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Vicki
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« Reply #3 on: November 12, 2003, 02:56:51 PM »

Hi,

Does the cdrom drive have a yellow dot in Device Manager? Is the a type "Other Devices" in Device Manager? Have you recently added any new hardware?
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Sylvain Amyot
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