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stuartw101
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« on: November 14, 2003, 07:16:21 PM »

PLEASE SUPPLY RELEVANT INFORMATION:
Operating System Version:
Problem Application Name & Version:
Problem Hardware Make & Model:
Error Messages:



i recently deleted cmd32.exe  because of a virus i had, this file is meant to be part of the virus and Windows still thinks it needs it. I was told i have to run regedit and then do something there. Im not sure what. Also when i do this the window opens for about 1 second and it closes by itself, why is this, also the task manager closes when i press ctrl, alt and delete. Any help? Really Urgent. I heard alot of people have this problem now.
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« Reply #1 on: November 14, 2003, 09:01:24 PM »

Hi,

Assuming you have Win9X!

Find regedit.exe and rename to regedit.com, now you should be able to execute regedit.

First make a backup of your registry because you cannot undo any change, they are instant:

1. Once in regedit, go to Registry > Export Registry File...
2. Find a place on your hard drive to copy the backup file to.
3. Give it a name
4. Select "All" in the Export Range
5. Hit Save

Search for cmd32.exe and let me know what keys have this entry (there may be more than one) and I can tell you which to delete and which to update with the correct entry.
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stuartw101
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« Reply #2 on: November 15, 2003, 07:16:32 PM »

I have Windows XP
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« Reply #3 on: November 15, 2003, 07:26:01 PM »

Hi,

Everything from my previous post can be applied to WinXP.

Let me know if renaming regedit.exe to regedit.com allows you to open regedit and the answer to the last step in my instructions about where in the registry cmd32.exe is found.
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stuartw101
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« Reply #4 on: November 16, 2003, 02:02:23 PM »

when i rename it to regedit.com it doesnt load at all.
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« Reply #5 on: November 16, 2003, 04:11:32 PM »

Hi,

OK, rename regedit.com back to regedit.exe

Was the virus found the W32.Kbot.C.Worm?

If so, you should be able to run regedit. Since you cannot, I suspect you may have had more than one virus. Try running http://housecall.trendmicro.com which is a free online antivirus scanner. See if it picks up another virus.

This virus is spread through Kazaa! That's the price you pay for associating with that type of network!

Let me know if HOUSECALL finds and clean the viruses.
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stuartw101
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« Reply #6 on: November 17, 2003, 09:07:36 PM »

yeah i did have WORM_KWBOT.C and also quiet alot of other viruses which have now all been cleaned and no viruses come up when i do that program thing on that site you said but i still cant get the task manager up or the regedit screen.

Any more ideas?
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« Reply #7 on: November 19, 2003, 05:32:56 PM »

Hi,

Seems like some of those viruses caused damage to some of the Windows files, therefore I would re-install Windows to fix this.
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stuartw101
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« Reply #8 on: November 19, 2003, 05:58:24 PM »

Any chance of a step by step guide? id be very grateful. Also what should iu do with all the files on the computer i need?

Thanks
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« Reply #9 on: November 19, 2003, 06:40:16 PM »

Hi,

Do not re-partition or format the drives, simply try a repair installation by booting off the WinXP installation cd and selecting to do a repair installation. This will keep all you installed apps and personal files intact.
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stuartw101
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« Reply #10 on: November 20, 2003, 03:29:33 PM »

cool thanks
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« Reply #11 on: November 20, 2003, 06:21:57 PM »

Let us know how it turns out!
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Clib733
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« Reply #12 on: November 23, 2003, 02:01:02 PM »

hello everyone!
i have the same problem as stuartw101 annd i already tried a system repair, but it didnt work. can anyone give me any more ideas?
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« Reply #13 on: November 23, 2003, 10:01:56 PM »

nm i did a repair install this time and it worked. thanks for the other message to stuartw101.
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stuartw101
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« Reply #14 on: November 25, 2003, 08:01:08 PM »

hello, what did you do to solve this problem? I havent done anything yet so please let me know what you did to solve the problem.

Thanks

Hear from you soon.
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